Edilberto Juavan Baguio Jr

EDILBERTO J BAGUIO JR. Assistant Graphic artist/ Executive Virtual Assistant CONTACT- I'm a General Virtual Assistant responsible for providing remote assistance to business management professionals. My duties include conducting research and organizing data, interacting with customers or clients on their employer’s behalf, and performing additional clerical duties like updating calendars or sorting documents. Motivated Sales Assistant dedicated to providing top-of-the-line customer service. Organized, detail-oriented, and a self-starter. Dedicated to increasing sales by providing customers with careful consideration and support. Bringing forth several years of experience achieving success in retail settings. I am also an expert when it comes to Editing, video editing that can use for advertising purposes. - Philippines https://huniobaguio.my.canva.site/ "To earn the respect (and eventually love) of your customers, you first have to respect those customers. That is why Golden Rule behavior is embraced by most of the winning companies." – Colleen Barrett, Southwest Airlines President Emerita EXPERTISE Communication Skills Customer Service Good time management Complex Problem Solving Creative Problem Solving Teamwork Creative WORK EXPERIENCE Assistant Graphic Artist Golfi Team February 2023- Present Mixcraft Music Editor Hamilton, ON Adobe Audition Creates various layouts, iconography, package designs, website designs, logos, and Canva illustrations according to client specifications. Meets with clients to discuss Adobe InDesign requirements and the design of the project. Creates rough drafts and sketches of Adobe Premiere Pro Davinci studio Google Drive Google Sheets concept, and presents to client for further discussion and revision I have the opportunity to utilize my expertise in designing a wide range of creative products, such as layouts, iconography, package designs, website designs, logos, and illustrations that align with the unique specifications and preferences of our clients. By engaging in collaborative discussions with our clients, I am able to gain a deep understanding of their requirements and vision for the project. I then leverage my Websites & Social Links skills and creativity to develop rough drafts and sketches of the concept, which I present to our clients for feedback and revision. This process not only ensures that our clients are completely satisfied with the final product, but it also allows me to constantly refine my design skills and produce top-quality work. Social Media Marketing https://www.facebook.com/Huni o.baguio/ Pudtrax April, 2022 - December 2022 live:jhunbaguio.msi Dasmariñas Deliver orders within an optimal period, ensuring the freshness of food and respect - for customer preferences. I'm a specialist who uses social media platforms to promote my company offerings. I - https://www.linkedin.com/in/ hunio-baguio-7737a5260/ often use platforms like Facebook, Instagram, Twitter, and TikTok to reach new customers, engage with current ones, and announce new products or services It's my own online business that keeps growing with the help of social media platforms, creating menus, logos, and advertisements. EDUCATION Subject Matter Expert/ Customer Service Teleperformance Philippines November, 2020-January,2022 Pasay City Business Management Asian Institute of Computer Studies June 2012-April 2013 Dasmariñas The Asian Institute of Computer Studies (AICS) is a private and nonsectarian educational institution in the Philippines founded in 1996. Its academic offerings mainly focus on computer science, information and communications technology, and business studies. Teleperformance SE is an omnichannel company headquartered in France. The company provides customer acquisition management, customer care, technical support, debt collection, social media services, and other services. It operates in 88 countries and serves 170 markets. I ensure the facts and details are correct so that the project's/program's deliverable(s) will meet the needs of the stakeholders, legislation, policies, standards, and best practices. I take supervisor calls and make sure that the customer's concerns are resolved before the end of the call, providing excellent customer service with a good empathy statement. Customer Service Representative IQOR Philippines April, 2018-September,2020 Dasmariñas City iQor is a managed services provider of customer engagement and technologyenabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries. I identify and assess customers' needs to achieve satisfaction. I Provide accurate, valid, and complete account, product, and service information by using the right methods or tools. Resolve product or service problems by clarifying customers' complaints. Determine the cause of the problem and make the customers satisfied with a happy tone of voice and assured to resolved problems. I make numbers and become a 2-time agent of the month by providing good customer service on each of every call. hitting the company goals and consistently tracking what are the future issues Appointment Setter Cranberry Hotel and Resorts March 2017- February2018 HIGHSCHOOL PALIPARAN NATIONAL HIGHSCHOOL June 2011-April 2012 Dasmariñas Paliparan National High School established on January 01, 1993. Collingwood, Canada This 3-star Cranberry Resort, located just off Collingwood Golf Course and 25 minutes by foot from Sunset Point Beach, features a swimming pool for guests to take a dip in I'm an Appointment Setter a professional who schedules consultations between sales staff and prospective clients, ensuring that important meetings are booked for the sales team I successfully booked 25 clients in a month which is %50 above a normal company target Hobbies Video Editing Audio Editing Playing Mobile Games Playing with pets Stock Clerk Petrol Denim March 2016- August 2016 Manila PETROL, a vintage denim workwear brand, distinguishes itself by combining the American muscle car movement with directional and modern design. It is about empowering consumers through its industrial workwear heritage. I'm responsible for making sure that consumers have access to the merchandise they are looking for by organizing product displays and storage. My duties include counting inventory, adding price tags to items, and putting products on shelves according to an organized system. Courses 2019 Amazon inventory Management 2018 Appointment Settler Course (MSI), 2018 English 101, IQOR PH 2018 Metro by T-mobile Product knowledge 2020 AT&T Product Knowledge 2021 EBB ( Emergency Broadband) Stock Clerk RRJ Denim June 2015-March 2016 Manila The urban lifestyle denim brand Rough Rider Jeans is widely known as RRJ. lives by the slogan, “LIVE YOUR STYLE”. It opened the market too. creatively designed and well-engineered merchandise for fashion. forward individuals looking to express their independence and personal Store Staff UsPolo Assn November 2014-April 2015 Las Piñas City U.S. Polo Assn. is the official brand of the United States Polo Association (USPA), the nonprofit governing body for the sport of polo in the United States. With worldwide distribution through over 1,030 mono-branded stores, boutiques, department stores, and e-commerce, U.S. Polo Assn. I work in the retail industry where they are responsible for serving customers and processing sales transactions. They also restock shelves, resolve customer complaints, and ensure that the sales floor is well-maintained. Appointment setter Time Share January, 2018-Febuary 2020 Cranberry Hotel and Resort Store Staff PENSHOPPE April 2014-September 2014 PENSHOPPE- is a casual wear retail brand based in the Philippines. Established in 1986, Penshoppe is the flagship brand of Golden ABC, Inc., a fashion house based in the Philippines. References Jynell motilla VirtualAssistant-- Maric Annette Zarraga Virtual Assistant- Demuel Tagadiad Clearsource- Roldan Regor TaskUs Philippines-