EDIKAN SIMEON NNAH
Udokang Street, Uyo, Akwa Ibom state Nigeria
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CAREER OBJECTIVE
To build a career in a dynamic result oriented organisation that encourages
personal initiative and contributes to the achievement of its managerial goals
and targets hard work and diverse skills.
SKILL
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Customer Service
Cold calling
Strategic planning
Excellent human relation
Marketing and Advertising
Effective team player
Good Communication
Integrity and transparency
Creative Problem solving
Appointment setting/scheduling
Sales forcasting
Administrative Support
EDUCATION-
Bachelor of Science, Banking/finance
University of uyo.
WORK EXPERIENCES
Jan 2016 - July 2017 Customer Care Representative
Nteps shoping mall, uyo.
● Tasked to check expiration date on product for customers.
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Listened to customer concerns and complaints about the
product and provided solutions.
● Gave customers comprehensive informaton about the
products and services within the mall.
● Assisted in promoting sales by informing customers about
ongoing promotions and discounts within the mall.
Nov 2017 - Dec 2020
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Kings and Queens montessori school, uyo.
Tasked to cold call potential clients.
Sent emails to potential leads.
Maintained accurate and up-to-date records of leads and
communication with potential parents or guardians.
Collected contact information of potential leads such as
names, phone numbers,addresses and email addresses.
Assisted with the organization and coodination of
recruitment and promotion.
May 2021 - Feb 2023
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Lead Generation Assistant
Virtual Assistant Manager
Hilton villa Hotels, Uyo.
Managed emails, phone calls on behalf of the manager
Scheduled meetings, set appointments and conference calls
Assisted in recruiting, hiring and trained new staffs
Tasked to oversee the front desk operations such as
check-ins,check-outs, room reservations and billing.
Conducted performance evaluation regularly and provided feed
back to the hotel manager.
Assisted in budget planning and monitoring expenses to ensure
cost-efficiency.
