Edgardo Mata Jr.

EDGARDO L. MATA JR. - |-| linkedin.com/in/edgardomatajr/ 8 Manunggal St. Tatalon, Quezon City Professional with extensive expertise in liaising, conference administration, customer service, e-mail, and chat support. At all organizational levels, adept at harnessing strong verbal and interpersonal abilities to deal with a wide range of individuals and groups. Professional Experience TRISKELEX DIGITAL OUTSOURCE - 8 Manunggal St. Tatalon, Oct 2021 - Present Quezon City Freelance Influencer Marketing Consultant Helping ECOMMERCE businesses INCREASE BRAND AWARENESS and SALES by using 6 STEPS WINNING INFLUENCER MARKETING STRATEGY. INTRADO TECHNOLOGY AND SERVICES, INC. - 11th Floor, Mar 2016 - Oct 2021 Wilcon IT Hub 2251, Don Chino Roces, Makati City Customer Service Specialist, Conference Administrator, Help Desk Support, Post Conference Services, Reservation Resolve technical support issues by accurately documenting problems and troubleshooting difficulties that may emerge while following departmental company policies. Maintain up-to-date records of the status of support desk tickets and ensure they are finished in a timely way while utilizing SALESFORCE to monitor the state of support desk tickets and ensure they are done in a timely manner. Outages and product updates should be communicated. CONVERGYS PHILIPPINES INC. (MALL OF ASIA) - Mall of Sep 2014 - Feb 2016 Asia. 9F to 10F Tower B, Two eCom Center SM iCity2, Mall of Asia Complex Pasay City Customer Service E-mail & Chat Support Troubleshoot internet and satellite TV technical issues. Assist consumers with invoicing and payment issues if necessary. Sell a wide range of entertainment items and services, as well as computer hardware and accessories. SOLVTECH COSULTANCY RESOURCES - B 11 L6-A Phase I, Jan 2012 - Jan 2013 Sterling Technopark, Maguyam Road, Silang, Cavite Administration Staff With regard to all corporate permit to travel, treatment, storage and disposal applications, and hazardous waste licenses, works closely with clients and government authorities (DENR, PNP, and PDEA). Prepare, process, and submit all of the company's travel permits, as well as any applicable fees and reports. FREELANCE INDEPENDENT LIAISON OFFICER In relation to all corporate permits and other paper work, maintains close contact with clients, as well as government and private entities. Facilitate collaboration and meetings between people, agencies, and organizations. Cooperation with others, teamwork, strong communication, and the ability to relate to others are all desirable qualities. Education IMUS COMPUTER COLLEGE - GMA - Evangelista Building, Congressional Avenue, General Mariano Alvarez, Cavite Associate Degree in Business Management Entrepreneurship May 2012 - Apr 2014 Organisational Experience TAU GAMMA PHI (ΤΓΦ) - De La Salle University – Dasmariñas (Senior Chapter) | Mabuhay City, Paliparan III, Dasmariñas, Cavite (Community Chapter) Grand Triskelion (Mabuhay City Chapter) | 1st Dasmariñas Council Sector Head THE FREELANCE MOVEMENT TRIBE - Philippines | Community Accountability Group. Helping overworked freelancers get better CLIENTS & charge higher FEES. Joined over 2,900+ students Member Certification & Project DIGITAL MARKETING AGENCY ELITE CONSULTANTS MASTERCLASS (2021): Without being an ad professional, I learned how to establish and expand a digital marketing business by following a "simple" three-step procedure. 6 STEPS DEVELOPING A WINNING INFLUENCER MARKETING STRATEGY. (2021): Given the increasing noise on social media, marketing cost continue to rise, making it more difficult to reach the intended audience. Your brand will stand out in the online world if you follow sound standards. Here are six (6) steps to help you design an influencer marketing strategy that is more effective.