Edgardo Josue Arrieta Rincon

More than 1 year of experience in Customer Service roles. While working for the Vivint Smarthome campaign was quickly advanced from the Technical Support position to the Advanced Technical Support line. Is confident in his ability to provide an amazing customer experience for your clients, while meeting the KPI's and other expectations. Fluent both in Native English and Spanish. Has worked also in the sales area setting up appointments and upselling products. Is skilled on the computer, tech savy, and can work with advanced Microsoft Word and Excel tools, as well as the Salesforce CRM, the Adobe Suite, and hospitality software like Zeus and Optilodging. Will be a valuable asset to your team and you will benefit from his skills in the following areas:

• Eye for excellence and high level of standards.

• Strong work ethic and leadership skills.

• Positive attitude even when under pressure.

• Native English and Spanish performance level.

Is ready to work with a high speed internet connection, and has full time availability.