EDGARDO ABULENCIA GENOBE
Brgy. Banago Nagrcarlan Laguna
Contact No-
Male, 39 Years Old
15 May 1981
Single
Filipino
SKILLS:
:
Inbound/ Outbound Sales Experience
:
Data Entry
:
Appointment Setting
:
Cold Calling/ Lead Generation
:
Transaction Coordinator
:
Financial Account Experience
:
Basic knowledge of MS Office, SalesForce, Mojo, Sky Slope, Ring
Central, Skype, Vulcan 7, Call Tools, Zoiper and Google
applications.
:
:
A good command of the English language (spoken and written)
Customer Service
:
Management
:
Leadership Skills
WORK EXPERIENCE
Position
Inclusive Date
:
:
Company
:
Customer Service/ Sales Representative
January 31 – May 24, 2004
March 17 – June 7, 2006
Advanced Contact Solution, Inc.
Position
Inclusive Date
Company
:
:
:
Technical Support Representative
11/03/2006-09/25/09
Teletech, Lipa
Position
:
Sales Associate / Billing Representative/Technical Support
Inclusive Date
Company
:
:
10/11/2010 – 05/2015
Convergys
Position
:
Business Analyst / Cold Caller / Appointment Setter
Inclusive Date
:
05/2015 - 10/2016
Position
:
Team Leader
Inclusive Date
:
10/2016 – 04 /2017
Position:
:
Sales Associate/ Insurance Advisor
Company
:
Asurion
Inclusive Date
:
04/2017-08/2018
Position
:
Acting Coach
Inclusive Date:
08/2018-10/2018
Company:
IQOR Sta Rosa
Position:
Sales/Customer Care Specialist/Technical Support Specialist
Inclusive Date:
June 2019 – September 2020
Company:
TyreSwing Australia
Position:
Sales/ Customer Service / Technical Support/ Inventory Specialist
Inclusive Date:
02/12/2020 – 01/02/2021
Education
-
Colegio de San Juan de Letran - Calamba
Bachelor of Science Major in Psychology
Calamba City