EDGARDO DUARTE
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OBJECTIVE
Develop my professional capabilities to advance in my working life.
Apply my knowledge and skills to contribute in the growth of the company.
Competencies
Ever since I began my career in customer service my goal has been to solve my customer issues while delivering excellent customer service. Proactive, kind and ready to work in team and under pressure.
EXPERIENCE
IL FORNO Pizzería y Trattoria
December 2015 – April 2017
Trained to accomplish goals, personnel management, and provide in-location customer satisfaction with every single product or service delivered in the restaurant.
CONCENTRIX
May 2017 – January 2018
Focused in providing excellent customer attention and looking for the easiest most comfortable solution for my customers. Always keeping in mind monthly goal reaching.
OPTICALL BPO
April 2018 – February 2019
Conducted detailed medical exams on patients while providing excellent customer service.
ULG
April 2019 –
Offer bilingual translation services, working at home in a quiet space specifically designed for this purpose.
EDUCATION
Business admin.
UCA
3rd year into the pensum.
ELI – ANS
English Language, 2013.
