Ederzhane Javiero

My Colleagues call me Zhane and I have been working as a Customer Service Representative for the past 5 years and has been doing Social Media Advertising for more than a year. I have been a very hard working employee and a good leader that seeks challenge to make sure that I can improve my skill set more. I am very resilient in my work and I make sure that my work is very competitive to others. Since I am an Architecture Graduate, I know how to manage my time effectively and do a lot in a given time without compromising the quality of my work, and that is how I approach my work as customer service rep for this past few years. I also, able to influence my teammates to strive more with pressuring them and making sure that we will be able to improve each other.

Here are some overview of my past experience:

Social Media Expert in TDCX PH - We are helping advertisers with their Ads concerns and giving them advise on how their Ads improve more. We also do tasks that assist them if there is any error or technical issues with in their social media Ads.

Customer Service Representative for Concentrix - I handled Retention, Technical Support, Sales and Customer Service. We assist clients with multiple services and wide range of issues.

Technical Support Representative for iBEX Global - We specialist Apple services for technical service and minor inquiries for Account.