Eden Balaquit Ferrater
324 G. Miranda St. #5, Mc Arthur Hi-Way,
Malinta Valenzuela City
--
OBJECTIVES
My career objectives are twofold. It is my goal to deliver my duties as Front Desk
Clerk/ Customer Service Representative to the fullest satisfaction of all members of the
company, using my skills with customer service. Finally, as my long term objective, I
would like to continue working for the betterment of the company, taking on new
responsibilities until I can serve as part of the management.
PERSONAL INFORMATION
Birthday:
February 12, 1989
Birthplace:
Queens Row Bacoor Cavite City, Philippines
Citizenship: Filipino
Marital Status: Married
WORK EXPERIENCE
Customer Service Representative
Aug 2013 - Jan 2014 Teletech Pasay MOA
Hotel Specialist
Jan 2014 - Jun 2015 Aegis People’s Support ( Now Teleperformance Ayala)
Sales Executive
Mar 2016 - Apr 2016 Rmev Enterprises
Assistant Administrative Officer
Apr 2016 - May 2016 YCF Tutorial Services
Customer Service Consultant
May 2016 - Aug 2016 Crown Leadership International Group Pte Ltd
EDUCATION
Bachelor of Science in Hotel and Restaurant Management -)
Saint Vincent’s College, Dipolog City
Padre Ramon Street Estaka, Dipolog City, Zamboange del Norte
CERTIFICATIONS & AWARDS
Certificate of Apprenticeship by Experience
Negros Navigation: Saint Joseph the Worker
Certificate of On the Job Training
Antonio’s Pension House
General Luna and Martinez Street, Dipolog City, Zamboanga del Norte
Certificate of Employment
Antonio’s Pension House
General Luna and Martinez Street, Dipolog City, Zamboanga del Norte
CORE QUALIFICATIONS
Office Application: Microsoft Office, Excel (Microsoft Window/Office)
Customer Service & Hotel Experience
Excellent Written and Verbal Communication Skills
Excellent Customer Service, Time Management, Team Work
Hard Working & Self Motivated
Can work under pressure
