Eden Adaeze Okerezi

Eden Adaeze Okerezi

$15/hr
I am customer service representative with more than 3 years of experience with good skill set
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Karu, Nasarawa, Nigeria
Experience:
3 years
Okerezi Eden A. - Linkedin.com/in/eden.okerezi - 69 Idakwoji Street, Mararaba. EDUCATION UNIVERSITY OF ABUJA -) Bsc Sociology and Anthropology Relevant Modules: Racism, Ethnicity and Multiculturalism, Research Design, Human Agency and Interaction. SIMPLILEARN [April 2022- present] Cyber Security Relevant Modules: Cyber Threat Intelligence, Malware Analysis, Cyber Engineering. WORK EXPERIENCE PRECIOUS GIFT INTERNATIONAL SCHOOL, MARARABA - Administrative Assistant January 2018– September 2021 Update and maintain office policies and procedures Provide general support to visitors Act as the point of contact for internal and external clients Regularly maintain at least a 90% customer service feedback rating NICON LUXURY,ABUJA - Front Office staff January 2022–present Greeting and welcoming guests Receiving and delivering all incoming and outgoing mails Answering all calls and directing as required Check- in guests KEY SKILLS Expert organizational skills Proficiency in Microsoft Office [Ms Word, Excel, PowerPoint] Upselling Excellent interpersonal skills Conflict resolution Time management Excellent communication skill
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