Eddy Alexander Polania Laserna

I'm a responsible person with more than 5 years experience In customer service, I have worked for big companies like Wish, Apple, Amazon, and Enercare. All of this jobs in customer service and technically support positions. Now I'm studying informatics engineering. And I want to apply all of this knowledge in other areas. My first work experience was as a customer service agent, answering all different complains about customer's purchases. The second one was as a technical support agent for apple devices, all related with iOS and Mac.

My third experience was for Amazon's customer service department resolving all issues and complains for customers related with their deliveries.

For all of that experience, I'm totally sure that I can help your company to give a good quality customer service experience for your clients.