EDAMMAE
APA
VIRTUAL ASSISTANT | BOOKKEEPER
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EXPERIENCE
May 2018 - February 2019
ITPPL Services | Starr Companies Team
CLEARANCE TECHNICIAN
Responsible for clearing the submissions from
the Underwriters and/or brokers in
Salesforce.com
February 2011 - May 2018
ITPPL Services, Inc. | Client Support Team
CLIENT EXPERIENCE ASSOCIATE
Responding to client’s queries and problems
regarding the website and services.
Create reports using excel and word
documents.
Handle projects as requested by the US Client
Managers.
Assist the US Managers with their client
relation.
Data collection and entry to database and CRM
(Salesforce).
Salesforce Admin tasks.
EDUCATION
UNIVERSITY OF MINDANAO
Bachelor of Science in Accountancy
3rd Year Level
TRAININGS|
CERTIFICATIONS
LEJIT Online Virtual Assistance Academy
General Virtual Assistance Course
Topics:
Email Management & Marketing
E-commerce Overview
Social Media Management
WordPress Content Management
Basic Graphic Design
The Fundamentals of Digital Marketing
Google (Cert ID: X38 3AJ N98)
SEO Certified
HubSpot Academy
Cert Code: 1e0ce1974a294b8397eface93e028e3b
September 2010 - January 2011
National Statistics Office
DATA ENCODER
Encoding of CENSUS
SKILLS
Good communication
85%
CRM (Salesforce)
80%
January 2005 - August 2010
Local Government Unit (Barangay Lizada)
BOOKKEEPER | OFFICE STAFF
Track all financial transactions of the entity.
Prepare documents for disbursement and
Prepare reports for submission to the City
Accounting Office and Commission on Audit.
Help in preparing the Annual Budget.
Other office tasks
Email Management
90%
Bookkeeping
80%
Admin Tasks
80%