Echiejile Rosemary

Echiejile Rosemary

Customer service
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
27 years old
Location:
Glostrup, Copenhagen, Denmark
Experience:
3 years
ROSEMARY ECHIEJILE PERSONAL PROFILE I am a dynamic, relentless, responsible, smart and intelligent individual, strong and a goal-oriented strategist with zeal for excellence and dedication to work and get positive result. CAREER OBJECTVES Linguistics graduate with a year working experience. I am an aspiring professional with strict adherence to work ethics, principles and guidelines. SKILLS SET ⚫ ⚫ ⚫ ⚫ Customer Service Administrative Skills Detail Oriented / Goal Focused Front Desk officer ⚫ ⚫ ⚫ ⚫ Physical/Mental Stamina Tactical & Problem Solving Flexibility & Result Driven Self Confidence ⚫ ⚫ ⚫ ⚫ Productivity Microsoft Office Package Emotional Intelligence Interpersonal Skills EDUCATIONAL BACKGROUND UNIVERSITY OF LAGOS September 2014 – August 2018 B.Sc. Social Work WORK ENPERIENCE STANDARD METAL WORK LTD January 3 2022- March 26 2023 Customer Service • Handling customer’s complaint • Providing proactive customer outreach • Collecting and analyzing customers feedback • Processing orders and transaction • Answering questions about the company’s services NEUROPSYCHIATRIC HOSPITAL – ARO, ABEOKUTA Social Welfare Unit August 2019 – May 2020 • Attended ward rounds of patients under my unit & to give report of patient progress. • Carried out a social assessment on patient which includes attending to patient during first visit to the hospital, thereby collecting patient’s data and all relevant information that has to do with patient and also a brief history of patient’s relatives. • Got through to patient’s relatives if needs arise through phone calls, messages or emails. • Kept accurate and confidential records • Maintained positive and professional attitude towards patients and relatives. • Responded to patients social needs at all times. • Worked with doctors, nurses & staffs closely in hospital in evaluation of each patient. CORRECTIONAL CENTER FOR JUNIOR BOYS BIRREL, YABA, LAGOS STATE Intern June 2018 – August 2018 • Assisted Social Workers and Office Administrators with other projects as required • Enforced the rules and regulation of the correctional center and completed reports. • Participated in any necessary professional development trainings • Provided timely follow-up calls and reminders for clients as necessary • Supervised inmates throughout the day, including meal time and recreational time. FAMILY WELFARE CENTER, SURULERE, LAGOS STATE Intern January 2018 – March 2018 • Assisted Social Workers and Office Administrator with other projects as required • Encouraged family values and promoted and reconciled family issues. • • Listened and kept records of family cases. Provided timely follow-up calls and reminders for clients as necessary NATIONAL CERTIFICATIONS • Dec – 2019 National Youth service corps discharge certificate (NYSC) KEY SKILL AND ATTRIBUTES • Effective and efficient team player. • Effective time management • Good communication skills (verbal and written) • Able to work with little or no supervision • Proficiency in Microsoft office suite • Adaptable and organized. HOBBIES • Creativity, Business, Sport, Drawing And Reading.
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