ECE ISEL
Strategic Technical Product Manager
PROFESSIONAL SUMMARY
Strategic Technical Product Manager with 21+ years of experience bridging executive product
vision with hands-on technical implementation. Proven track record scaling enterprise
platforms serving hundreds of thousands of business customers while delivering
measurable impact: 67% reduction in issue resolution time, 30% operational cost reductions,
and 467% endpoint growth. Expert in large-scale API development and optimization,
enterprise customer acquisition, and cross-functional team leadership across Fortune 500
companies including Cisco, SAP, UPS, and National Grid. Experience with blockchain
technology through NFT marketplace product development.
Core Expertise: Product Strategy • API Development & Management • Customer Discovery •
Agile Methodologies • Enterprise Sales • Team Leadership
TECHNICAL SKILLS
Programming & Development
Python, SQL, JavaScript, API Development, Cloud Architecture, REST API Design, API
Documentation (Swagger/OpenAPI)
Product & API Management
Agile/Scrum, Product Roadmapping, API Lifecycle Management, API Performance
Monitoring, User Story Mapping, Design Thinking
Cloud & Integration
Amazon Web Services (AWS), Microsoft
Microservices Architecture, Platform Strategy
Azure,
Enterprise
Integration
Patterns,
Analytics & Tools
Tableau, Business Intelligence, Data Science, API Analytics, Sprint Planning, Risk
Management
Industry Experience
Enterprise Software, Cybersecurity, Manufacturing, Healthcare, NFT/Blockchain Technologies
(Frontend & API Design)
PROFESSIONAL EXPERIENCE
SENIOR TECHNICAL PRODUCT MANAGER | Nov 2022 – Present
Pfizer - Smart Factory Technologies
● Led production-grade GenAI implementation reducing issue resolution time by 67%
through systematic solution evaluation and risk-informed deployment of Golden Batch
Connected Worker AI chatbot
● Managed cross-functional sprint planning for 6 development teams, achieving 72.8%
improvement in requirements conversion through streamlined agile processes and user
story optimization
● Conducted comprehensive stakeholder research with 25+ interviews across
manufacturing, quality, and regulatory teams using proprietary Business-Objective
Weighted Scoring methodology for customer discovery
● Oversaw Smart Factory product portfolio including PGS Unified Data Hub,
Knowledge Management Mobile, and Manufacturing Label Management solutions
serving enterprise manufacturing operations
● Applied systematic decision frameworks across portfolio from GenAI solution
selection to technology architecture choices, consistently achieving measurable
business outcomes
DIRECTOR OF PRODUCT MANAGEMENT | Nov 2022 – Dec 2024
Anunta Technologies
● Executed enterprise customer acquisition excellence applying 4-phase methodology
(Discovery → Positioning → Pilot → Scale) across major accounts from CloudOptimal's
National Grid deployment to DesktopReady enterprise rollouts
● Championed Generative AI strategy development using Python programming,
secured board approval and led platform implementation for Ops Assistant, reducing
operational costs by 30%
● Delivered significant product portfolio impact with CloudOptimal achieving 25%
infrastructure cost savings for enterprise clients and EuVantage delivering 70% reduction
in Mean Time to Recovery (MTTR)
● Established
comprehensive
product
management
processes
using
Business-Objective Weighted Scoring and Time Criticality frameworks for data-driven
decision making
● Secured enterprise customer success with paying customers exceeding 10,000+
employees through strategic product launches and systematic customer success
initiatives
NFT MARKETPLACE PRODUCT MANAGER | Nov 2021 – Nov 2022
UCollex International (Blockchain/Web3)
● Designed complete NFT marketplace product experience from scratch, including
core trading functionality, user flows, and customer journey optimization with blockchain
integration
● Built innovative Web3 features including Mystery Boxes, Virtual Spaces for NFT
display, and automated auction processes requiring coordination with smart contract
development teams
● Created comprehensive product requirements including detailed PRDs, user stories,
and API endpoint specifications for development teams working with blockchain
infrastructure
● Led cross-functional product development coordinating engineering, design, growth,
and blockchain technology partners for seamless execution
● Owned strategic product roadmap translating business objectives into prioritized
feature development and release planning for emerging Web3 market
PRODUCT & DATA ANALYTICS LEAD | Apr 2021 – Nov 2022
Trust & Safety Laboratory
● Validated product-market fit through systematic discovery across TrustGraph,
Misinformation API, and Trends Dashboard serving peer-to-peer marketplace with 150
million users
● Secured three enterprise pilot programs with leading social media companies through
strategic MVP development and product-market fit validation methodologies
● Led scalable bad actor detection development processing over 1 million requests per
month with 99.9% uptime and enterprise-grade reliability
● Built comprehensive data analytics dashboards using AWS, SQL, and Tableau,
automating processes and saving clients 20 hours of manual work per week
HEAD OF PRODUCT | Mar 2020 – Apr 2021
MostlyAI
● Led AI product strategy and technical direction for synthetic data generation platform
ensuring privacy-compliant AI training solutions for enterprise customers
● Collaborated with CTO on platform architecture ensuring statistical accuracy and
enterprise-grade reliability for Fortune 500 clients
● Implemented standardized product workflows and data-driven prioritization
increasing efficiency across 5 cross-functional teams by 35%
GROUP PRODUCT MANAGER | Apr 2016 – Mar 2020
Comodo Security Solutions
● Achieved massive scale success leading cybersecurity platform serving hundreds of
thousands of businesses with 467% increase in protected endpoints through strategic
platform consolidation
● Managed international cross-functional organization of 31+ product managers,
UX/UI designers, and engineers across Turkey, Ukraine, and India
● Applied enterprise customer acquisition methodology across major accounts
including UPS's 100,000 endpoint deployment, consistently scaling from pilot to full
enterprise adoption
● Conducted systematic customer research with monthly US trips interviewing 50+
MSP owners using proven customer discovery frameworks
SENIOR PRODUCT MANAGER | Jan 2015 – Mar 2016
OpsGenie (Acquired by Atlassian)
● Owned alerting engine product roadmap and established technical foundations
contributing to successful Atlassian acquisition
● Integrated Agile methodologies and Scrum practices across development teams,
translating user feedback into development-ready technical specifications
● Established product feedback loops through systematic user interviews and iterative
development ensuring customer needs alignment
SENIOR PROJECT/PRODUCT MANAGER | 2014 – 2015
Innova
● Led end-to-end development of iHope debt collection platform for enterprise
businesses, streamlining collection processes and empowering organizations with
efficient automated tools
● Conducted comprehensive requirements gathering through on-site client meetings,
interviews, and workshops, documenting complex workflows using BPMN methodology
● Managed enterprise client relationships acting as primary advocate and liaison
between clients and internal teams to ensure successful project delivery and satisfaction
● Spearheaded organizational transformation leading transition from traditional
Waterfall to Agile and SAFe methodologies, improving project flexibility and delivery
efficiency
PROCESS ANALYSIS TEAM LEADER AND IT PROJECT MANAGER | 2011 – 2014
Fujitsu
● Led analysis and implementation of Public
e-Procurement platform successfully digitizing all
streamlining government procurement processes
Procurement Authority's
tendering procedures and
● Managed the "e-Tender" project facilitating completion of three successful electronic
tenders on the new digital platform, showcasing expertise in delivering complex IT
projects on schedule
● Played key role in Software Development Process Improvement Project and
actively contributed to CMMI working group, confirming requirements for CMMI
document related to Requirements Development Process Area
● Implemented and continually improved requirements practices within the
organization, ensuring gathering, documentation, and verification of clear, consistent,
and standards-aligned requirements
SOFTWARE DEVELOPMENT TEAM LEADER AND IT PROJECT MANAGER | 2007 – 2011
TOBB ETU Hospital
● Led complete digital transformation initiative designing and implementing
comprehensive hospital information system (HIS) from scratch for clinical, administrative,
financial, and inventory management
● Replaced legacy hospital systems with modern, integrated HIS, significantly improving
hospital operations, efficiency, and patient care delivery across all departments
● Served as central stakeholder communication hub gathering requirements from
clinical staff, administrators, and users while designing solutions and producing technical
documentation
● Ensured full healthcare regulatory compliance implementing HIPAA-equivalent data
privacy standards and healthcare regulations throughout system design and deployment
SENIOR SOFTWARE DEVELOPMENT ENGINEER | 2003 – 2007
CompuGroup Medical
● Led design and implementation of hospital information system from scratch,
impacting thousands of users across Turkey and international healthcare organizations
● Developed comprehensive healthcare software solutions including clinical,
administrative, and financial modules for enterprise hospital management
● Conducted extensive user requirements analysis and system design working
directly with healthcare professionals to understand clinical workflows and operational
needs
● Demonstrated full-stack software development expertise from concept to delivery
using C#, VB.NET, C++, Oracle, Visual Studio, and Enterprise Architect
KEY ACHIEVEMENTS
Product Scale Impact: Led platforms serving 150M+ users and hundreds of thousands of
business customers
Enterprise Customer Success: Secured deployments with Fortune 500 companies including
National Grid, UPS, Cisco, and SAP
Team Leadership Excellence: Managed cross-functional teams of 31+ professionals across
multiple countries
Measurable Business Results: Delivered 67% reduction in resolution time, 30% cost savings,
467% endpoint growth
Technology Innovation: Pioneered production-grade GenAI implementations and blockchain
product development
EDUCATION
Bachelor of Science, Industrial Engineering
Başkent University, Turkey | 2003
CERTIFICATIONS
Product Management & Leadership
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PMP - Project Management Professional
CBAP - Certified Business Analysis Professional
Pragmatic Marketing Level II Certification
OCEB2 - OMG Certified Business Process Management Expert
AI & Data Science
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AI Product Manager Nanodegree - Udacity
Data Science & Big Data Analytics - MIT Professional Education
Data Science & Big Data Analytics - IBM Certification
Machine Learning Foundations Certification
CORE COMPETENCIES
Product Strategy: Product Roadmapping • Go-to-Market Strategy • Competitive Analysis •
Product-Market Fit • Customer Discovery
Technical Leadership: API Management • Cloud Architecture • DevOps • Software
Development Lifecycle • Technical Product Vision
Enterprise Sales: Fortune 500 Account Growth • Customer Success Management • Enterprise
Architecture • B2B Sales Strategy
Team Management: Cross-Functional Leadership • International Team Management •
Stakeholder Management • Performance Optimization
Methodologies: Design Thinking • Lean Startup • Customer Development • Agile/Scrum •
Business Process Optimization
