Ebunlomo Akinwonmi

I am a dedicated and results-driven professional with over 4 years of experience in customer service, administration, and team leadership. I specialize in handling customer inquiries, resolving complaints, and ensuring customer satisfaction through effective communication and problem-solving skills.

In my current role as an Outbound Agent, I manage high call volumes, conduct customer surveys, and follow up to resolve issues while maintaining professionalism. Previously, as a Team Leader in credit risk and loan recovery, I developed payment plans, handled customer negotiations, and ensured successful debt recovery strategies.

I also have experience in administrative support, data entry, and using Microsoft Office tools to manage records and reports efficiently. My ability to work under pressure, stay organized, and communicate clearly allows me to deliver high-quality service consistently.

I am currently seeking remote opportunities in customer support or virtual assistance where I can contribute my skills, grow professionally, and add value to your team.