Ebube

Hello there, welcome to my profile 🙏

I am Ebube, tech savvy, result oriented professional with hands on experience in customer and administrative support, sales, lead generation and workflow automation.

I have over 3 years of experience in building a strong customer base through exceptional service and facilitating seamless work flow through order tracking and returns, managing technical support for products, and handling general account-related tasks, fostering positive customer relationships, and contributing to the overall satisfaction and loyalty of clients. A Customer Support Specialist is defined by an unwavering commitment to excellence in ensuring that both customers and client are kept satisfied by going over and beyond in service delivery.

My passion to generate revenues for business through customer support and sales is birthed out of the need to proffer help and solution to customers challenges, leaving them satisfied.

MY EXPERTISE INCLUDES

👉 Customer Support (Email, live Chat, and Phone)

👉 Customer relationship management

👉 Ticketing

👉 Lead generation

👉 Administrative Support

👉 Data entry

👉 Email and calendar management

👉 Appointment scheduling

Tools I am proficient with: Zendesk, Freshdesk, Hubspot, Loyverse, Slack, Google work space, Zoom, Calendly, Apollo.io, GoHighLevel, Mailerlite, loom, AnyDesk and others I can learn in shot time.

Thanks for visiting my profile,

Send a direct message to me to collaborate on your project or gain more information on how i can best benefit your firm or team.