Ebot Elvis Ako

Curriculum Vitae Name: EBOT ELVIS AKO Phone: - |- Address: Douala- Cameroon Email: - LinkedIn: https://www.linkedin.com/in/ebot-elvis-/ Portfolio: https://www.origin365.net/ebot-elvis Professional Summary Innovative and results-oriented Technology Analyst & Senior IT Specialist with a proven track record in IT infrastructure support, network management and digital transformation. Recognized as a thought leader in the tech space, I create impactful content across social media platforms, published e-books to guide businesses in adopting the right technology solutions and designed Digital Products to help small businesses with limited resources. With strong expertise in aligning IT strategies with business goals, I drive operational excellence, and deliver scalable solutions. I’ve designed one of the most efficient Smart Tracking Plug & play tools to help small businesses track their business health. Core Competences • IT Infrastructure Management (LAN, WAN, Cloud) • IT Policy implementation, Network Security and Optimization • Incidence Resolution and Helpdesk Technical support • Microsoft 365 Administration and Cloud computing • System Troubleshooting, Upgrade performance and Maintenance • Digital Transformation and Robotic Process Automation • Configuration and Setup of Network equipment; Cisco, Teltonika • Proficient use of Generative AI and Machine Learning for IT operations-AIOPs. • Entrepreneurship, Leadership and Problem Solving Professional Experience Period April 2024 - present January 2020 - April 2024 Occupation Senior IT Specialist and Technology Analyst IT Systems and Network Technician Company Origin365 & Indoglobus Qubesense India TSG Cameroon (ex SOCATAM) Douala May 2019 - Dec 2o19 Nov-2017 – March 2019 IT Service Desk Analyst IT Operations Assistant Addax Petroleum Douala AIN DU Telecom- UAE Education Period- Diploma | Degree Bachelor of Technology in Information and communication Tech. Cat 7 Vocational Qualification Diploma Advanced Level (A/L) 2013 - - 2011 Institution Place Higher Institute of Technology Centre de Formation professionnel Buea Gov’t High school Buea Professional Certificates • Google Cloud Certified – Professional Cloud Network Engineer - Coursera • Cisco Certified Network Associate (CCNA) 200-301 • Google IT Support Professional Certificate – Coursera • Atlassian IT service Management (ITSM) Professional Certificate • Service Now IT Leadership Professional Certificate • SS$C Blue Prism Robotic Process Automation Professional Certificate • Essentials in Microsoft Systems Administration Professional Certificate • Microsoft Copilot for Productivity Professional Certificate by Microsoft • Essential Business Communication Professional Certificate • Microsoft 365 Training essentials for Administrators • Applied Artificial Intelligence for IT Operations (AAIOPS) • Master Digital Transformation by LinkedIn and Project Management Institute. Technical and Soft Skills • Effective use of AI tools for varying tasks including creation of AI agents and Market Analysis - Canva, Chatgpt, Teachable Machine, and Lobe AI etc. • Excellent business Communication skills and proficient use of Microsoft 365 • Strong Analytical and Problem-Solving Abilities • Time Management, Attention to Detail and Organizational Rigor • Emotional Intelligence for Client and Team Engagement Awards and Recognition • 2nd Runner up Best Tech Entrepreneur by impact media and Hustler’s Conference- Technology Category - 2025 Digital Products created: IntelliTrack 2.0, ASMINCOT 2.0, Classmates247 2.0 References available upon request