Ebony

1 Ebony Odeniyi SAFe5 SSM, CSM, CBAP, SSYB PHONE: +1 (416) PROFILE A Scrum Master with over 4 years of experience with a track record of implementing Agile methodologies and scrum ceremonies to facilitate on-time product delivery. History of success driving key initiatives from planning through implementation, achieving positive and measurable organizational impact. Combines analytical knowledge, leadership abilities, and relationship-building skills to engage stakeholders at all levels, enable data-driven decision-making and delivering customer-centric products and features. Excels at identifying areas of improvement, ensuring the highest efficiency and excellence level. TOOLS/TECHNICAL COMPETENCIES  Experience in facilitating and Collaboration Skills with understanding in Agile Frameworks (Scrum, Kanban, SAFe).  Comprehensive working knowledge of leading variety of projects involving cross-functional and distributed teams across multiple disciplines and lines of business.  Proficient with JIRA, Confluence, Zendesk, Azure DevOps, VersionOne and prioritizing Backlog user stories, Daily Scrum, Sprint Planning, Kanban, Retrospectives, Team planning and other related Agile techniques.  Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Visio, Project and Teams), SharePoint  Proficient in G Suite products, Edraw, LucidChart, Balsamiq      Summary of General Responsibilities: Coach Team Members - Ensures that team members know their respective roles, that they have a sense of project ownership, that processes are followed, and that teams are self-managed. Daily Scrum – Conducting daily stand-up meeting and make all team members, including those who work remotely, are able to attend and participate. They also make sure that the meeting stays focused and ends on time. Removes Impediments – Helps remove distractions and roadblocks that can impede progress Teach Scrum Practices and Principles – Act as a mentor and teacher to smoothly onboard new employees and new team members. Assist with Product Backlog refinement: Ability to proactively support the product owner refine and maintain the product backlog using the information gathered from the daily stand-up meetings. Scrum Master | MC Telecoms, Toronto Jan 2018 – Present Project 1: Data migration from On-Premises legacy system to the Cloud, Using 3rd party vendors (Ongoing)  Lead daily scrums, sprint reviews, and planning meetings to ensure full team engagement. Manage interdependencies between agile teams. Monitoring Scrum process and meetings to increase team efficiency, advocate for self-organization, and encourage problem solving. I continuously communicate effectively within the scrum team and to business stakeholders, improve transparency and foster quality communication between developers. Partner with product owner, teams, and business stakeholders to ensure scrum team focus is on highest business value. Business Analyst | MC Telecoms, Toronto March 2017 – Dec 2017 Project 1: Upgrade of a billing and inventory management system, ecommerce integration module to meet business needs, application to automate billing and ordering of inventory based on their clients’ needs.  The business need was to enable customer-facing members of staff to remotely access customer profiles, service management tools and contact customers in a secure manner due to public health concerns. Traditionally, these transaction types could only be executed at the store/warehouse. The project involved 2 Project teams consisting 6 members each. Stakeholders were identified and stakeholder analysis performed to identify various functions and users. My major contribution was to facilitate workshops (in person and remotely) to accurately capture and create document customer / user needs i.e secure remote user access, necessary applications, minimum device 2 specifications, process /system flows, and end to end requirements as detailed user stories which included key areas i.e happy path experiences, alternate/error flows. I also participated in hybrid methodology planning and user acceptance testing and organized training for end users who in turn trained customers. Project 2: Retail Transformation Program - Upgrade of ecommerce system platform, Account opening/maintenance and Domestic Customer On-boarding (Phase 1, 2, and 3 completed)  The business need was to migrate some on-site legacy functions in phases to enhance remote services to ensure minimal on-site customers’ interaction, save customers on inconvenience and adhere to public safety provisions while meeting regulatory requirements. I analyzed the Current State and the Future State, conducted GAP analysis and validated the user requirement and the proposed solutions with all stakeholders. I collaborated closely with the DevOps team using JIRA to create and share user stories. Project scope was completed on-time and within budget. Business Analyst | National Bank, Toronto Feb 2015 – Feb 2017 Project: Project: Redesign of High Interest Saving Account, Account Selection Tool and Funds Transfer Services of National Bank, including other enhancement projects including Online and Mobile Customer Banking Solutions Services.  The business need was to redesign client’s online web applications to enhance end-users to seamlessly self-serve. Customers had to call in and send e-mails for many requests which took a longer turn around time and wait times over the phone. I worked closely with 3rd party Technology vendors to communicate business requirements and ensure alignment with the development plans. I documented process flows, prepared UAT documentation and I collaborated with the Quality Assurance team by providing input into the test strategy, test scenarios, test cases and supported user validation to obtain sign off from senior management and successfully launched the upgraded version. I also monitored the results for all testing throughout the project and co-developed procedures to support the new application. Clients’ expectation was surpassed and placed my employers on a retainer to carry out process improvement for other units. Business Analyst | City of Hamilton, ON May 2012 – Feb 2015 Project: - Asset Management System (AMS) upgrade project used for the City’s Asset management and Inventory platform (Status-Completed)  The project was worth $5M managed by a team of 10 people. The business need was to upgrade the City’s Asset Management and Inventory system to the latest MS.Net platform system and ensure that all assets and inventory were accurately tracked for easier and faster accountability. The City’s existing system were out-dated and had challenges of not been able to accurately account for detailed inventory resulting in loss and misclassification I led the information gathering and analysis team by eliciting user needs and requirements, identified and performed stakeholder analysis to understand roles and level of influence, performed gap analysis between current state and future state, determined existing capabilities, developed business case and recommended best feasible solution. EDUCATION & CERTIFICATIONS CBAP - Certified Business Analysis Professional® SAFe – SAFe 5 Scrum MasterTM CSM - Scrum Master Accredited Certification TM SPOAC - Scrum Product Owner Accredited TM SSYB - Six Sigma Yellow Belt Certificate TM PMP - Project Management Professional® (in-view) Data Analytics, Big Data and Predictive Analytics Certificate  Ryerson University, ON. BSc. (Economics)  University of Lagos, Nigeria