EBONI BARNES
Exceptional and proactive professional with over 6 years of leadership experience in several fields. Known for being a
strong leader, creative thinker, and problem-solver. Has a proven track record of successfully managing teams and
driving results. Excels in creating and implementing strategies that optimize productivity and efficiency. Looking for an
opportunity to leverage skills and experience to contribute to the success of a company.
WORK EXPERIENCE
CONTACT--Columbia, Maryland
EXPERTISE
Executive Calendar Management
Time Management & Prioritization
Team Leadership & Coordination
Client Relations & Cost Optimization
Event & Travel Logistics Coordination
Process Improvement & Efficiency Strategies
Strong Written and Verbal Communication
Problem-Solving & Critical Thinking
Creativity
Detail-Oriented
Strategic planning & Decision-making
Conflict resolution
Adaptability
Analytical thinking
Recruiting
Training & Development
Microsoft Word, Excel, Outlook & Powerpoint
Google Docs, Sheets, & Slides
General Manager
JUNE 2022-PRESENT
Chris Cross Café | Hybrid, Hagerstown, MD
Achieved significant improvements in P&L by implementing various strategies including a new POS System,
decreasing external investments by 26% and increasing revenue by 11% in store, including areas such as catering
and online orders
Identify and pursue opportunities for business expansion and growth, such as building strong relationships with
potential investors, opening new locations or exploring new markets
Conduct overall daily operations of the QSR, Chris Cross Cafe, leading teams of up to 3 people
Oversaw staff recruitment, training, onboarding process and performance management to ensure a high-performing
team
Develop and execute ROI-focused strategies and marketing campaigns to enhance customer acquisition, loyalty,
relationships, satisfaction and retention, resulting in increased repeat business
Maintain strict adherence to health and safety regulations and ensure compliance with food quality standards
Organize and conduct weekly meetings via Zoom and in person in order to produce continual efficient
advancements of the business
Administrative Assistant to Managing Director
APR 2021-MAY 2022
Confidential | Remote
Managed and maintained the managing director’s calendar using Microsoft Outlook and Google Calendar,
coordinating 100+ meetings and events monthly while aligning with business priorities
Collaborated closely with a team of administrative staff to ensure smooth daily operations and timely execution of
tasks
Acted as a liaison for client communications, coordinating schedules, handling confidential information, and
ensuring professional, efficient interactions
Arranged travel, booked venues, coordinated logistics, and handled ad hoc tasks to support time-sensitive needs and
minimize disruptions
Supported improved team coordination and workflow by organizing priorities, reducing scheduling conflicts, and
enhancing overall efficiency
Job Coach (Summer program)
MAY 2021- AUG 2021
YouthWorks - Mayor’s Office of Employment Development of Baltimore| Remote
EDUCATION
Bachelor's Degree in Biology and Spanish
Frostburg State University, Frostburg, MD
AUG 2016 - DEC 2020, 3.25 GPA
AFFILIATIONS & HONORS
Dean’s List
MHEC Grant
CIE Scholarship
Howard P. Rawlings Grant
Harold R. Rowe Int’l Scholarship
Alpha Phi Omega
Anointed Vessels of Praise Dance Team
Black Student Alliance
Supervised and guided a team of 20+ employees, overseeing daily tasks while mentoring youth on workplace
expectations and professional development
Accurately completed and submitted timesheets to track attendance, support payroll processing, and ensure financial
accuracy
Enhanced team engagement by organizing recognition events, virtual activities, and team-building initiatives to boost
morale and collaboration
Provided one-on-one coaching to youth in resume writing, interview preparation, and college application processes
Facilitated and participated in daily Zoom meetings with staff and program participants to align goals and maintain
communication
Resident Assistant
AUG 2019-MAR 2020
Frostburg State University | Frostburg, MD
LANGUAGES
English
Spanish
Led and communicated with over 100+ residents and staff, providing emotional support, external resources,
resolving various matters, guidance and ensuring safety.
Organized, planned, and created engaging, interactive meetings, group events, community-bonding activities, and
awareness initiatives to create an inclusive and welcoming environment for all residents.
Enforced rules and regulations to ensure smooth and orderly operation of dormitory life.
Submitted reports regarding safety concerns, building management, resident complaints, and requests to improve
overall quality of living.
Assisted in hiring, interviewing, and onboarding process for potential resident assistants for the following year.
