Ebiaye Genevive Iluyomade

EBIAYE GENEVIVE ILUYOMADE Lagos | Bayo Alabi Street, Lagos, Nigeria| --| https://www.linkedin.com/in/ebiayegenevive/ SUMMARY ● Passionate about travel and customer service, with a strong desire to make a positive impact. ● Skilled in organizing and managing tasks in fast-paced environments, with proven multitasking abilities. ● Strong communication and technical skills, proficient in using various software programs to deliver exceptional results. EDUCATION Anglia Ruskin University – Cambridge, UK BSc(Hons), Biomedical Science May 2013 – February 2017 WORK EXPERIENCE Online English Teacher Jan 2024 - Present Preply – Remote ● Conducted personalized English lessons, helping students improve their language skills for professional and personal success. ● Enhanced communication skills through virtual teaching, successfully managing multiple students' progress and schedules simultaneously. ● Demonstrated proficiency in using online platforms and tools to organise and deliver engaging lessons, improving student retention. Graphic Designer Nov 2022 - Present Rhapsody of Realities Partnership Unit – Lagos, Nigeria ● Created visually appealing designs for events, leading to a 30% increase in engagement and participation. ● Improved organizational efficiency by managing multiple design projects under tight deadlines, ensuring consistency across materials. ● Boosted customer satisfaction by delivering high-quality designs in a fast-paced environment. Restaurant Crew Member (Customer Service) May 2014 - May 2017 McDonald's – Cambridge, United Kingdom ● Provided exceptional customer service, improving customer satisfaction scores by 20%. ● Developed multitasking skills by handling orders, customer queries, and complaints efficiently, resulting in a 25% reduction in complaints. ● Leveraged communication skills to interact with customers and resolve issues in a friendly, professional manner. SKILLS Organisational skills Attention to details Customer Service INTERESTS Travel Personal Development Healthy lifestyle LANGUAGES English - Expert