Eberechukwu Nancy Agu

Eberechukwu Nancy Agu

$6/hr
Virtual Assistance & Customer Support
Reply rate:
50.0%
Availability:
Hourly ($/hour)
Location:
Port Harcourt, Rivers State, Nigeria
Experience:
4 years
About

𝒀𝒐𝒖𝒓 π‘½π’Šπ’“π’•π’–π’‚π’ π‘¨π’”π’”π’Šπ’”π’•π’‚π’π’• 𝒕𝒐 𝑰𝒏𝒄𝒓𝒆𝒂𝒔𝒆 𝒀𝒐𝒖𝒓 π‘¬π’‡π’‡π’Šπ’„π’Šπ’†π’π’„π’š

I'm an active Virtual Assistant with over 4 years of administrative experience. I provide customized administrative support to ease your workload, allowing you to concentrate better on your business.

π‘―π’π’˜ π‘ͺ𝒂𝒏 𝑰 π‘¨π’”π’”π’Šπ’”π’• 𝒀𝒐𝒖?

πŸ”Administrative Services : I can handle your calendar, organize your emails, document proofreading and editing, file organization and conversion so you can focus on high-priority tasks and strategic decisions.

πŸ”Data Management : I am very proficient with spreadsheet management, data entry, web research, and data scraping. Giving you back your time to focus on core business activities and not be bogged down by administrative tasks.

πŸ”Customer Service : I provide seamless email and chat support ensuring that customer inquiries are addressed quickly. My seamless support allows for efficient resolution of issues, minimizing downtime for clients. Your customer's satisfaction and loyalty is my number 1 priority.

πŸ”Project Management : I deliver results on time and keep everything on track with my adept knowledge in Trello, Asana, ClickUp, and Monday.com providing you with a clear overview of project timelines, task assignments, and progress.

𝑾𝒉𝒂𝒕’𝒔 π’Šπ’ π’Šπ’• 𝒇𝒐𝒓 𝒀𝒐𝒖?

πŸ’»Proven Experience : I have worked with clients from IT, real estate, and e-commerce sectors, which will help me streamline your processes.

πŸ’»Tech-Savvy and Versatile : I am familiar with a wide range of administrative tools requiring minimal training.

πŸ’»Excellent Communication Skills : I possess great verbal and written communication skills for smooth functioning.

πŸ’»Detail-Oriented : I pay attention to the smallest of details to ensure every task is accurate, from data entry to customer interactions.

πŸ’» Adaptable: I can quickly adjust to, and learn new tools, Time zones and processes, making it easy for me to fit into your existing workflows.

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𝑳𝒆𝒕’𝒔 π‘ͺ𝒐𝒍𝒍𝒂𝒃𝒐𝒓𝒂𝒕𝒆! πŸš€

If you want to streamline your work processes and increase productivity, I’m the right partner for you! I’ll take care of the tasks that allow you to focus on growth while ensuring everything else runs smoothly.

𝑻𝒐𝒐𝒍𝒔 𝑰 𝑼𝒔𝒆

πŸ’»Managing Emails: Gmail, Yahoo & Microsoft Outlook

πŸ’»Data Entry : Google sheets and Microsoft excel

πŸ’»Meeting Scheduling & Calendar Oversight: Calendly, Google Calendar, Outlook Calendar

πŸ’»Customer Support Platforms: HubSpot, Zendesk, Freshdesk, Intercom

πŸ’»Project Management Apps: Trello, Asana, ClickUp, Monday.com

πŸ’»Online Communication Tools: Zoom, Google Meet, Teams

πŸ’»Graphics Design: Canva, Figma, Adobe Illustrator & Photoshop

π‘¨π’—π’‚π’Šπ’π’‚π’ƒπ’Šπ’π’Šπ’•π’š

I accept short-term projects, hourly projects ,fixed projects, as well as long-term collaborations.

Skills
Languages
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