Eberechi Uzor

UZOR, EBERECHI MERCY Festac, Lagos State | - |-LI: https://www.linkedin.com/in/eberechi-uzor- OBJECTIVE To work in harmony with other professionals in order to accomplish self-improvement, contribute to the growth of any establishment I find myself in and contribute my own quota for progress and development of the organization. EDUCATION Ebonyi State University, Abakaliki. 2010 - 2015 BSc. Mathematics. Access International Schools, Magboro. 2006 - 2009 West Africa Senior School Certificate Examination (WASSCE). Access International Schools, Magboro. 2005 - 2006 Junior School Certificate Examination (JSCE). Government Junior Girls College, Agege. 2003 – 2005 Gogleens Nursery and Primary School, Dopemu. 1997 – 2003 First School Leaving Certificate Examination (FSLCE). WORK EXPERIENCE USPS Processing Center - Customer Service Representative. Remote. February 2025 – Date ●​ Promoting and upselling postal products and services, such as stamp coupons, express delivery, or P.O. boxes. ●​ Maintain accurate records of transactions, customer interactions, and reports on complaints or service issues. ●​ Guide customers on how to use self-service online tools for tracking, address changes, or postage printing. ●​ Contact clients whose information is missing or incomplete. The Outpouring Humanitarian Foundation - Program Coordinator/Financial Secretary. Lekki, Lagos. September 2024 – Date ●​ Develop program schedules, setting objectives, and ensure effective execution of activities. ●​ Oversee financial planning, ensure cost-effectiveness, and manage resources efficiently. ●​ Collaborate with team members, partners, and beneficiaries to ensure programs meet community needs. ●​ Assist in budget preparation and ensure funds are allocated efficiently. ●​ Track program progress, assess the impact, and make necessary improvements. ●​ Develop funding proposals and secure partnerships to sustain programs. ●​ Keep accurate records of all financial transactions. Biogold Nigeria Limited - Business Development Executive. Lekki, Lagos. July 2024 – Date ●​ Develop client relationships and attend networking events. ●​ Prepare reports for management that summarize the company's business activities. ●​ Make crucial corporate decisions and manage resources. ●​ Source, cost, bargain and procure necessary company assets and commodities. ●​ Create and review goals for the company. ●​ Monitor market trends to come up with new business ventures. Waive Software Incorporated - Logistics Supervisor. Yaba, Lagos. May 2021 – May 2024 ●​ Recruited and verified all dispatchers and third-party logistic partners. ●​ Ensured all necessary vehicle documents are complete and valid. ●​ Organized the pick-up, dispatch, storage and receipt of goods from a partner’s location to a customer’s location. ●​ Assisted the Customer Care Unit in answering queries and concerns about our company’s product and services; as well as resolving issues and handling customer complaints. ●​ Sourcing, costing, bargaining and procurement of necessary company assets and commodities. ●​ Social Media Management. ●​ Data Entry/Inventory Bio-Organics Nutrient Systems Limited (BNSL) - Logistics/Procurement Officer. Ibafo, Ogun. July 2018 – February 2020​ ●​ Ensured the integrity of transport information, including commodity tracking in the standard systems and maintaining transport information of goods and services for reporting purposes. ●​ In charge of the company's courier, mailing and post-office activities. ●​ Maintain appropriate records and prepare reports as it relates to distribution, logistics, purchases etc. ●​ Communicate effectively with relevant internal customer contact, especially Stores, Production, QC and other units, regarding procurement, supply and distribution activities and ensuring they are all provided with the relevant information they require. Royal Leads Academy - Class Teacher. Birnin Kebbi, Kebbi. 2017 – 2018 ●​ NYSC Place of Primary Assignment. Cedarwood Academy - Class Teacher. Magboro, Ogun. 2015 – 2016 ●​ Prepare the classroom for class activities. ●​ Provide a variety of learning materials and resources for use in educational activities. ●​ Tutor and prepare Basic 6 pupils for their National Common Entrance Examination. Unicorn Technologies – Virtual Assistant. Abakaliki, Ebonyi. 2013 – 2015 ●​ Organize communication via emails and phone calls. ●​ Provide customer service as the first point of contact. ●​ Create and review customer spreadsheets and keep online records/inventory. ●​ Organize meetings, travels and accommodations. Aladeyelu Pharmaceutical Stores – Sales Representative. Magboro, Ogun State- ●​ Interacts directly with customers throughout all phases of the sales process. ●​ Identify customer’s prescription, give direction of use and ensure they have a positive experience while in the store. CERTIFICATION Allison The Strategic Business Development Techniques Blueprint (October, 2024). Digital Witch IT Support On-Demand IT Skills (April, 2024). LinkedIn Learning International Logistics (April, 2024). SKILLS ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ ●​ Prompt communication. Time management. Sales Marketing. Customer Service. Book-keeping/Inventory. Self-motivation and concentration. Team player. Onboarding specialist. Researching. Excellent attention to details. Smart and proficient. Excellent use of MS Suites. ​ REFEREES Available upon request.