Ebere Blessing Ihuoma

Ebere Blessing Ihuoma

$10/hr
Virtual Assistance, Customer Service & CRM Management
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos, Nigeria
Experience:
1 year
IHUOMA EBERE Lagos, Nigeria • - •-• LinkedIn Administrative Virtual Assistant | Email & Calendar Management | Google Workspace & CRM | Task Coordination SUMMARY Motivated and detailed-oriented Virtual Assistant who helps busy entrepreneurs and remote teams reclaim hours each week through organized,efficient and proactive support. Trained through professional standard projects to achieve 95% task accuracy and master tools like Google Workspace,Trello,Canva,CRM and email/calendar management. Known for anticipating needs, streamlining workflows and ensuring nothing falls through the cracks and even in fast-paced and high-demand environments. CORE SKILLS ●​ Email Management(Gmail,Outlook) ●​ Calendar Scheduling(Google Calendar, Calendly) ●​ Communication(Written & Verbal) ●​ Google Workspace(Docs,Sheets,Drive, Slides) ●​ Trello & Task Management Tools ●​ Canva( Design & Branding Templates ●​ Time Management Tools(Hubspot,Zoho) ●​ Online Meeting Platforms(Zoom,Google Meet) ●​ Adaptability & Problem Solving. ●​ CRM PROFESSIONAL EXPERIENCE Vsavvy Academy, Remote Nigeria​ July 2025 – Present Virtual Assistant ●​ Coordinated email communications for training programs, streamlining message flow and reducing delayed response by 30%. ●​ Developed and formatted digital training resources in Google Docs, Sheets and Canva, increasing learner engagement ratings by 20%. ●​ Monitored and updated Trello project boards, improving task tracking and helping the team complete deliverables ahead of schedule. ●​ Organized 10+ virtual meetings and live sessions each month using Google ,Calendar and Zoom , achieving over 90% participation rates. Stan-Stlyve Management Consultant, Lagos, Nigeria​ Aug 2024 – Feb 2025 Administrative Assistant ●​ Managed and organized client inboxes, reducing email clutter by about 40% and improving response tracking for timely follow-ups. ●​ Scheduled and coordinated virtual meetings using Google Calendar and Calendly, maintaining over 90% on-time attendance. ●​ Created branded templates and social media graphics in Canva, delivering 3-5 high quality designs per project to support brand consistency. ●​ Performed accurate data entry and document formatting to support smooth daily operations and easy information retrieval. EDUCATION Nnamdi Azikiwe University, Anambra, Nigeria.​ B.Sc. Public Administration, Second class upper (2:1) July 2020 _ Sept 2024 CERTIFICATIONS & OTHER ●​ Vsavvy Academy _ Certification of Virtual Assistant Training. _ Certificate of Completion to the Virtual Assistant Training. ●​ Afriment July 2025 July 2024_ Aug 2024
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