Resume
Ebenezer Ogoe
📍 Warri, Delta State
🔗https://www.linkedin.com/in/ebenezerogoe01
Professional Summary
Dynamic and results-driven Telecommunicator and Sales Representative with over 1 years of experience in customer relations, product marketing, and client communication. Skilled at managing customer inquiries, generating leads, and closing sales through persuasive communication and active listening. Recognized for maintaining professionalism under pressure, meeting performance targets, and fostering lasting relationships that drive business growth. Adept in using CRM tools and digital communication platforms to deliver timely, quality service and enhance customer satisfaction.
Core Skills
• Excellent verbal & written communication
• Customer relations management (CRM)
• Sales negotiation & closing techniques
• Inbound & outbound call handling
• Data entry & reporting accuracy
• Target achievement & lead conversion
• Team collaboration & leadership
• Conflict resolution & empathy-driven service
Professional Experience
Telecommunications & Sales Representative
Teens Aflame Network Ministry— [Warri, Nigeria]
[January, 2025] – Present
• Managed inbound and outbound communication for over 30 weekly, resolving inquiries with an average 75% satisfaction rate.
• Achieved 30% increase in attendance by developing rapport and engaging prospect we reached out to.
• Collaborated with theqq team to optimize call scripts and improve client engagement strategies.
• Trained and mentored new telecommunication staff on customer service protocols and sales communication techniques.
Education
No Educational qualifications
Entry-level
Certifications
Entry-level
References
Available upon request
