Ebenezer Ofosu Bentil

Ebenezer Ofosu Bentil ■ Kumasi, Ghana | ■- | ■- RESUME Professional Summary Dedicated and results-driven professional with 2–3 years of experience in online marketing, sales, and customer support. Skilled in managing client communication via phone, email, and chat while promoting products and services. Strong ability to work independently in remote environments, meet deadlines, and deliver excellent customer service. Work Experience Online Marketing & Sales Support Freelance / Local Businesses – Remote & Kumasi, Ghana | 2022 – 2025 • Handled customer inquiries through phone, email, and chat with a high satisfaction rate. • Supported online sales campaigns by prospecting clients, answering product questions, and processing orders. • Assisted in digital marketing strategies including social media promotion and customer engagement. • Maintained accurate records and provided after-sales support to ensure repeat business. Education Senior High School Certificate St. Andrews Senior High School – Completed 2022 Skills • • • • • • Remote communication (Email, Chat, Calls) Customer service & client support Online marketing & sales promotion Social media promotion & digital campaigns Microsoft Office / Google Workspace Time management & self-motivation References Available upon request Ebenezer Ofosu Bentil ■ Kumasi, Ghana | ■- | ■- CURRICULUM VITAE (CV) Profile Motivated and reliable professional with over 2 years of experience in online marketing, sales, and customer support. Passionate about helping others, promoting dignity, and contributing to quality service delivery. Strong skills in communication, teamwork, and client support. Work Experience Online Marketing & Sales Support Freelance / Local Businesses – Remote & Kumasi, Ghana | 2022 – 2025 • Responded to customer inquiries through calls, email, and live chat with high satisfaction rates. • Assisted in sales campaigns by prospecting clients, answering product-related questions, and processing online orders. • Contributed to social media promotions and online marketing strategies to grow customer engagement. • Maintained accurate client records and provided after-sales support, ensuring repeat business. Education Senior High School Certificate St. Andrews Senior High School – Completed 2022 Skills • • • • • • Remote communication (Email, Chat, Calls) Customer service & client support Online sales & lead generation Social media promotion & digital campaigns Microsoft Office / Google Workspace Time management & problem-solving References Available upon request