IFEZUE EBELECHI NJIDEKA
18 Olushola Olawale Street Fagba, Lagos Nigeria.
CAREER OBJECTIVE:
To avidly and excellently provide smart and creative services that adds value to an organization’s corporate goal, while considering global and indigenous business trend.
WORK EXPERIENCE:
Sasha Marketing and Coding Solution
154 iju,road,ifako
Lagos state
Nigeria
Position: Customer service October 2021 till date
Responsibilities:
Responds to customers order our products
Responds to customers enquiry as regards to our products and services
Put a call to our debtors to remind them of their outstanding
Sent Marketing mail to prospective client
Confirmed inward and outwards of our products
Write invoice and delivery note of the product delivered
Ecobank Nigeria
Iju road Fagba, Lagos
Position: TellerSeptember 2016 – December 2017
Responsibilities:
Handling customers financial transaction
managing ATM cash
promotion of bank service and product
Executed customer transactions, Including deposits, withdrawals, cash transfers and third-party transaction
Accepts customer deposit and loan payment
Ecobank Nigeria
Position: Customer service officer 2018 – 2021
Responsibilities:
Assists Customer in opening account
Responds to customer request for product and services
Assists customer with the documentation required for completing the banking transaction
Review customers account for transaction accuracy
Maintain and manage existing accounts.
Orange and blue education center, Lagos
Position: Class teacher2015 - 2016
Dynalvan Nig. Ltd,
Plot 114/116, Ogba-Agege Rd, Ikeja, Lagos
Position: Front desk/secretary2012 – 2014
Responsibilities:
Handling front office reception and administration duties
Handling company inquires
Golden Apple College,
Ode- Irele, Ondo State-
Responsibilities:
Commerce and Business study teacher
Social Committee member
Organize quiz & Debate competitions for the students etc
Prepare Lesson notes and lesson plan for the students within the
Frame work of school curriculum
Idemili-Micro Finance Bank Ltd (SIWES)2007
Nnobi,Anambra State
Responsibilities:
Cashier / Teller- point
Receiving of cash deposits from customers.
Counting of bulk money.
Helping Customers to check account balances.
Deposit Mobilization
Intermediary roles between customers and back-office service functions
EDUCATIONAL INSTITUTIONS ATTENDED WITH DATE:
National open University, (PGD, Business administration) in view
Federal Polytechnic Nekede,Owerri (Banking and Finance)2005 – 2010
National Examination Council (NECO)2002
ACADEMIC QUALIFICATIONS:
NYSC Certificate2012
Higher National Diploma Certificate2010
National Diploma (OND)2006
National Examination Council (NECO)2002
COMPETENCE:
Good Team Player and Interpersonal Relationship Excellence.
Good communication skill and a sense of humor.
Commendable enthusiasm for assigned responsibilities.
Strong of accountability and responsibility for assigned duties.
Ability to generate ideas and innovative approaches.
Ability to use Microsoft packages (Microsoft word, excel and Power Point) and internet.
Ability to review data, analyze determine outcome and process way forward.
Ability to express self verbally and in writing across different levels of management and people.
Ability to professionally interact and provide solutions.
Attention to details.
Patience and Empathy
Effective listening
HOBBIES:
Listening to news
Watching of Documentaries
Recognition & learning new things
Thinking and Planning
Traveling etc.
LANGUAGE: English and Igbo