Ebelechi Ifezue

Ebelechi Ifezue

$5/hr
Customer service, virtual assistant, appointment setting,,chat support
Reply rate:
16.67%
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
4 years
 IFEZUE EBELECHI NJIDEKA 18 Olushola Olawale Street Fagba, Lagos Nigeria. CAREER OBJECTIVE: To avidly and excellently provide smart and creative services that adds value to an organization’s corporate goal, while considering global and indigenous business trend. WORK EXPERIENCE: Sasha Marketing and Coding Solution 154 iju,road,ifako Lagos state Nigeria Position: Customer service October 2021 till date Responsibilities: Responds to customers order our products Responds to customers enquiry as regards to our products and services Put a call to our debtors to remind them of their outstanding Sent Marketing mail to prospective client Confirmed inward and outwards of our products Write invoice and delivery note of the product delivered Ecobank Nigeria Iju road Fagba, Lagos Position: TellerSeptember 2016 – December 2017 Responsibilities: Handling customers financial transaction managing ATM cash promotion of bank service and product Executed customer transactions, Including deposits, withdrawals, cash transfers and third-party transaction Accepts customer deposit and loan payment Ecobank Nigeria Position: Customer service officer 2018 – 2021 Responsibilities: Assists Customer in opening account Responds to customer request for product and services Assists customer with the documentation required for completing the banking transaction Review customers account for transaction accuracy Maintain and manage existing accounts. Orange and blue education center, Lagos Position: Class teacher2015 - 2016 Dynalvan Nig. Ltd, Plot 114/116, Ogba-Agege Rd, Ikeja, Lagos Position: Front desk/secretary2012 – 2014 Responsibilities: Handling front office reception and administration duties Handling company inquires Golden Apple College, Ode- Irele, Ondo State- Responsibilities: Commerce and Business study teacher Social Committee member Organize quiz & Debate competitions for the students etc Prepare Lesson notes and lesson plan for the students within the Frame work of school curriculum Idemili-Micro Finance Bank Ltd (SIWES)2007 Nnobi,Anambra State Responsibilities: Cashier / Teller- point Receiving of cash deposits from customers. Counting of bulk money. Helping Customers to check account balances. Deposit Mobilization Intermediary roles between customers and back-office service functions EDUCATIONAL INSTITUTIONS ATTENDED WITH DATE: National open University, (PGD, Business administration) in view Federal Polytechnic Nekede,Owerri (Banking and Finance)2005 – 2010 National Examination Council (NECO)2002 ACADEMIC QUALIFICATIONS: NYSC Certificate2012 Higher National Diploma Certificate2010 National Diploma (OND)2006 National Examination Council (NECO)2002 COMPETENCE: Good Team Player and Interpersonal Relationship Excellence. Good communication skill and a sense of humor. Commendable enthusiasm for assigned responsibilities. Strong of accountability and responsibility for assigned duties. Ability to generate ideas and innovative approaches. Ability to use Microsoft packages (Microsoft word, excel and Power Point) and internet. Ability to review data, analyze determine outcome and process way forward. Ability to express self verbally and in writing across different levels of management and people. Ability to professionally interact and provide solutions. Attention to details. Patience and Empathy Effective listening HOBBIES: Listening to news Watching of Documentaries Recognition & learning new things Thinking and Planning Traveling etc. LANGUAGE: English and Igbo
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