Easton Bourell
Oakham, Ma 01068 ·-- LinkedIn
To start a career where my sales, and customer service experience can be utilized.
Experience
August 2022 - November 2022 - 4 mo
Store Manager - Spirit Halloween
Planned, Staffed, and Executed 10-day interior retail builds in six locations
Planned, Staffed, and Executed 3500 box initial delivery
Managed a cohesive staff of 20-25 full and part-time employees
Outperformed sales goals as well as achieving highest donations in the 25 store zone
Top performing store in organization, management and customer service
Hired as Store Manager at only 18
February 2021 - August 2022 - 19 mo
Ballroom Dance Specialist - Arthur Murray Worcester
Trained to Professional Level with no prior dance experience
Regularly planned, booked and taught 25 - 30 private lessons and group classes per week
Built and maintained long term relationships with clients
Responsible for student management: Initial Scheduling, Personalized phone calls, Contacting students with no future appointment
Created and Sold $10,000 - $15,000 year long comprehensive personalized plans for each student ranging Private Lessons, Local Events and Travel Expenses
Engaged in weekly sales and customer service training and biannual sales conferences
Specialized each experience to the client, overcame objections and closed the sale
Averaged 95% Initial Close
Smooth Ballroom Finalist while maintaining professional sales targets
Fully automated the paysheet system utilizing Excel
November 2020 - January 2021 - 3 mo
Sales Associate - PacSun
Fixer associate for “Problem Stores” to re-merchandise and repair associate performance
Merchandised and maintained multiple sections
Commended for ease of customer interaction and ability to effectively and efficiently help customers
Updated Promotional signage throughout the holiday season
Created a new organizational system for backstock
July 2020 - November 2020 - 5 mo
Assistant to District Manager- Spirit Halloween
Effectuated 10-day retail store builds at 15 separate locations across three states
Recognized by every Zone, District, and Store Manager for excellent work ethic, aptitude to learn, professionalism, and attention to detail
Tasked with delegating to 2-4 employees at any given time
Education
High School Diploma - Quinsigamond Community College Gateway to College Program
Attended College level courses to complete my senior year of high school through the pandemic
Relevant Skills
Professional written and verbal communication
Customer service oriented
Easily coachable
Multi tasking
Ability to work unsupervised
Technologically proficient
Word, PowerPoint, Office, Excel etc
Managing multiple screens while on the phone with clients
Strong attention to detail
Need a fast paced work environment to thrive