Earl Ray P. Niesta

I have 18 years of total work experience that includes the following: Customer Service (Billing and Sales), Technical Support (Telco, Internet, and ipTV/DTV), Lead Generation, QA Analyst, Product Training and Development and a Team Leader/Supervisor.

I have handled three customer contact channels - Phone, Chat and Email.

I am a self-starter and work well under pressure. I am very adaptable to change and work well with peers or as an individual. I take pride in working with integrity. I am very consistent with my work performance/output.