Dzuaku Tabitha Nguher

DZUAKU, TABITHA NGUHER 11 ALFRED REWANE ROAD, FALOMO IKOYI, LAGOS NIGERIA Phone:-/- Email:-__________________________________________________________________________ PROFILE Proficient Administrative support with Eight (8) years of office experience, specializing in Administrative work, problem solving, planning and optimal assistance. Proven track record of increasing productivity by 10% and reducing Admininstrative errors by 20%. Skilled in providing high-level Administrative support to executives and contributing to the company’s overall performance. In my early Career in human resources support, I have focused on ensuring employee satisfaction through the proactive relationships. I am looking forward to laverage my ability to build a meaningful relationships as an HR support and recruiter at a quickly growing company. SOFT SKILLS ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Excellent communication (Oral and Written) Good Organisational and attention to details Exceptional customer service Excellent time management Good interpersonal skills Positive work attitude and problem solving Ms office, excel and Microsoft outlook A good team player Record keeping, Decision making and office coordinating WORK EXPERIENCE Alpha Mead Group (Huawei Project) Lagos Nigeria Febuary 2022- Present Nigeria Administrative management section( Administrative support) Job Achievements: ▪ Maintaining reservation calender for 30 meeting rooms, led the implementation of a new office management system, streamlining daily operations and reducing administrative errors by 20%. Providing high level administrative support, resulting in a positive impact on the company’s overall performance. Providing exceptional customer service, directly resulting in a 5-point increase in customer satisfaction ratings. Hotel Residency, Garki, Abuja January – November 2021 HR Support Job Achievements: ▪ HR support with one year of experience. Natural problem - solver who helps the HR department find new performance and retention. Collaborators focused on building positive relationships with diverse team members and business functions. Helped draft internal communications, supporting employees’s smooth transition to a remote work environment and employee’s screening, new employee orientation, maintain employee data and records. Classic Hospitality Opebi, Lagos Nigeria June – December 2020 Internship Job Achievements: ▪ Completed a fantastic six months of hosttest hospitality in Classic Hospitaliy Opebi, Lagos, Nigeria. Assist staff with new openings, shadowed Private Branch Exchange (PBX) and Front Desk Agent. Became comfortable with opera PMS, assisted answering phone calls, booking reservations, Check – in, check – out, bell services and room services. Assisted group sales manager on upcoming event inquiries, Learned how Hotel established rates, Learned how to route credit cards for third party reservations HealthAid Pharmacy, Abuja, FCT January 2018 – Dec. 2019 Supervisor Job Acchievements: ▪ Experienced supervisor with a proven track record of managing teams and achieving exceptional results. Demonstrated ability to identify and resolve issues quickly and efficiently, while maintaining a high level of customer satisfaction. Committed to ensuring the efficient and effective running of the workplace. Mega Hilton Hotel Obudu, Cross River State January – December. 2015 Receptionist Job Achievements: ▪ Charming professional with 5 years of experience as a Hotel Front Desk. Always providing exceptional customer service. Comunicating with clients/guests and resolving inquiries. Capable of working with excel, information software and Ms office. Government Secondary School, Obudu, Cross River State Nov. 2014 – Nov. 2015 Class Teacher (NYSC Service Year) Job Achievements: ▪ Experienced Teacher with one year of success in developing, implementing and engaging lesson plans that resulted in a- 25% increase in students participation and a 15% improvement in the test scores. Proven ability to monitor students progress, provide individualised feedback and communicate regularly with parents and guardians resulting in improved student behaviour and achievement. EDUCATION Chartered Institute of Personnel Management (CIPMN) Human Resources Management HUMAN RESOURSE IMMERSION PROGRAM CERTIFICATE OF ATTENDANCE IN VIEW 11TH AUGUST,2023 Universal School of Aviation Lagos Nigeria Certificate In Hotel and Hospitality Management 2020 Benue State University, Makurdi B.Ed (Hons) Pre-Primary/Primary education Social Studies Second Class Lower Division - Benue State University, Makurdi Ordinary National Diploma (OND) In Theatre Arts Lower Credit Yaor Memorial Secondary School Abaji- Kpav, Katsina-Ala, Benue State Senior Secondary Certificate Examination (SSCE) St. Catherine's Nursery & Primary School, Makurdi First School Living Certificate (FLSC) REFEREES: Available on request - -