Dyrlyne Dela Cerna

I am highly adaptable professional with extensive experience in customer service and data verification, specifically handling international non-voice accounts and complex KYC (Know Your Customer) procedures to prevent fraud. Your background includes managing billing inquiries, assessing client risk profiles, and providing administrative support across various sectors like telecommunications and security printing. With a solid foundation in teamwork and communication, you are a fast learner capable of maintaining accurate records and delivering efficient technical solutions in fast-paced environments.