Dynmarie Olleres

Dynmarie Olleres VIRTUAL ASSISTANT SCHOOLS ATTENDED ACLC COLLEGE – TACLOBAN, CITY EXECUTIVE SUMMARY A meticulous professional with well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls. Effectively able to meet set deadlines and process information through well-honed research skills. SKILLS AND EXPERTISE E-mail handling and Email inbox optimization Calendar & Meeting Scheduling Research, Data Collection and Data Entry SMM (scheduling posts) Website post management Customer Support Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides MS Office (Word, Excel, PowerPoint, Outlook) Other administrative support. CONTACT ME AT:-- Address: Tolosa Leyte, Philippines 6503 Computer System Design Programming | 2013 - 2015 Writing code in programming languages like C, C++, Java, Python, etc., to implement the designed system. Creating efficient algorithms to solve specific problems or perform tasks. Documenting the system design, code, and implementation details for future reference and maintenance. Integrating different software and hardware components to work together seamlessly. Identifying and resolving performance bottlenecks to improve system efficiency Designing the overall structure and components of the system. Ensuring the functionality, reliability, and performance of the system through various testing methods. WORK EXPERIENCED ADMINISTRATIVE ASSISTANT 2GO Express Inc. | December 2023 - April 2024 Managing incoming calls and emails, forwarding messages, and responding to inquiries. Organizing appointments, meetings, and events for managers or teams. Handling emails, phone calls, and other correspondence on behalf of their team or manager. Drafting memos, reports, presentations, and other documents, as well as organizing and maintaining digital and physical files. Maintaining accurate records, databases, and spreadsheets. Providing support to clients, customers, or visitors by answering questions or directing them to the appropriate person. WORK EXPERIENCED ACCOUNT EXECUTIVE WORK EXPERIENCED ACCOUNTANT SECRETARY Comcare Group of Companies | August 2023 Home Depot | March 2016 - December 2016 - December 2023 Build and maintain strong relationships with clients, including individual policyholders, businesses, or organizations. This involves regular communication to understand their insurance needs, provide assistance, and address any concerns or issues that may arise. Identify and pursue opportunities to expand the company's client base by prospecting for potential customers, networking with industry contacts, and attending relevant events. This may involve conducting sales presentations, preparing proposals, and negotiating terms to secure new accounts. Conduct comprehensive reviews of clients' existing insurance policies to assess coverage adequacy, identify gaps or overlaps, and recommend appropriate adjustments or additional coverage options to meet their evolving needs. BILLER Freight Process Outsourcing Solution Inc. July 2022 - October 2022 Entering billing information accurately into the system. This includes customer details, billing amounts, dates, and any relevant codes or references. Generating invoices based on provided information or automated systems. This could involve verifying billing details, applying any necessary adjustments or discounts, and ensuring invoices are sent out promptly. Ensuring all necessary customs documentation, such as commercial invoices, packing lists, certificates of origin, and export/import licenses, are accurately prepared and submitted according to the requirements of the exporting and importing countries. Determining the correct tariff codes (Harmonized System codes) for the goods being shipped to facilitate customs clearance and ensure compliance with international trade regulations. Coordinating with freight forwarders, shipping carriers, customs brokers, and other third-party service providers to arrange transportation, track shipments, and address any issues or delays that may arise during international transit. Understanding and applying appropriate Incoterms (International Commercial Terms) to define the responsibilities and liabilities of buyers and sellers in international trade transactions. Accountant secretaries organize and maintain financial records, reports, and documents. They may assist in the preparation of financial statements, invoices, and tax returns. They ensure that all documents are filed correctly and are easily accessible. Manage phone calls, emails, and correspondence. They schedule appointments, meetings, and maintain calendars for accountants. They may also handle travel arrangements and expense reports. Serve as a point of contact for clients, answering inquiries and providing assistance as needed. They may help clients with billing questions, account updates, and general information about the firm's services. Enter financial data into accounting software and databases. This may include recording transactions, updating accounts, and reconciling statements. They assist with basic bookkeeping tasks to maintain accurate financial records. During audit periods or tax season, accountant secretaries provide support by gathering relevant documents, organizing files, and assisting with data analysis. They may also help prepare audit schedules and tax filings. ENCODER Executive Optical | April 2015 - October 2015 ssign appropriate data types (e.g., text, numeric, date) to different fields based on the nature of the information being entered. Ensure consistency in formatting and representation of data across all entries to facilitate analysis and retrieval. Verify the accuracy and completeness of entered data by comparing it against predefined rules or criteria. : Identify and correct errors, inconsistencies, or duplicates in the entered data to maintain data quality. Convert data from one format or encoding scheme to another, if necessary, to ensure compatibility with the target system. Maintain the confidentiality and security of sensitive information during the data entry process. Implement quality control measures to monitor the accuracy and consistency of data entry operations. VIRTUAL ASSISTANT CERTIFIED TRAINING SOCIAL MEDIA MANAGEMENT: Developed proficiency in social media management strategies, including content creation, scheduling, engagement, and analytics assessment. GRAPHIC AND VIDEO CREATION USING CANVA: Acquired skills in graphic and video design using Canva, including creating visually appealing content for various platforms and purposes. DATA ENTRY: Demonstrated expertise in accurate and efficient data entry techniques, ensuring the integrity and organization of information. PROJECT MANAGEMENT: Learned project management principles and techniques, including task organization, timeline management, and coordination with team members. CALENDAR MANAGEMENT: Mastered calendar management practices, including scheduling appointments, coordinating meetings, and organizing events to optimize time efficiency. ADD YOUR CERTIFICATES HERE