Duru Cynthia Nkechinyere
$5/hr
Exec VA helping CEOs stay organized—scheduling, emails, projects, tools like Trello & Asana..
- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Location:
- Owerri, Im, Nigeria
- Experience:
- 4 years
DURU CYNTHIA NKECHINYERE
-,--www.linkedin.com/in/
Imo State, Nigeria.
PROFESSIONAL SUMMARY
A highly organized and reliable Virtual Assistant with over5 yearsof experience
providing administrative and operational support to clients across various industries. Proficient
in managing schedules, handling communications, and supporting business operations
remotely. Known for my attention to detail, excellent time management, and problem-solving
abilities. Dedicated to helping businesses run smoothly and achieve their goals by providing
efficient and cost-effective virtual support.
SKILLS
Administrative support
➔
➔ Business administrator
➔ Teaching
➔ Technical skills
➔ Lead generation
➔ Research and data analysis
➔ Google workspace
➔ Customer service
ORK EXPERIENCE
W
Executive Virtual Assistant
Miami, Florida, United States.
Dec. 2023- Jan.2025
● Organized virtual meetings, webinars, and team calls through platforms like Zoom,
Microsoft Teams, and Google Meet.
● Led task management and workflow optimization using project management tools
(Trello, Asana, ClickUp).
● Managed executive email inboxes by prioritizing messages, drafting responses, and
maintaining organized communication flow.
● Handled sensitive and confidential information with the utmost discretion and
professionalism.
ustomer Service Representative
C
Full Moon Hotels Owerri, Imo State, Nigeria.
Aug.2022- Nov.2023
● Providing exceptional customer service via email, chat, or phone.
● Responding to customers inquiries, resolving issues and ensuring that my customers
are satisfied.
●
●
ssisting customers in solving problems and troubleshooting common issues.
A
Keeping records of customer interactions, transactions, comments, and complaints.
EACHER
T
Melville Nursery/Primary School Ojodu Berger, Lagos State.
June 2020- August 2021
● Setting up the classroom, managing behavior, and creating a safe and healthy
environment .
● Using a variety of teaching methods to motivate students.
● Wrote lesson plans that include a variety of activities to support different learning styles.
ustomer Service
C
Transtel Communication Abuja.
May 2018- Dec 2019
● Responded to customer inquiries via phone, email, and live chat in a timely and
professional manner.
● I Assisted customers with service setup, billing inquiries, troubleshooting, and technical
support.
● Handled account updates, service plan changes, and cancellations with accuracy and
care.
● Educated customers on available products, services, and promotions to enhance their
experience.
● Resolved customer complaints efficiently, aiming for first-contact resolution and
customer satisfaction
● Collaborated with technical support and sales teams to ensure smooth communication
and customer follow-up.
ales Representative
S
Noble Enterprises Ojodu Berger, Lagos State.
March 2017 – April 2018
● Finding potential customers and generating leads
● Negotiate prices, terms and also prepare sales agreement
● Maintaining contact list,following up with customers and maintaining good customer
relationships.
● Developing and maintaining sales strategies to meet and exceed sales quotas
xecutive Assistant
E
Bohncynth Arizona Owerri Imo State, Nigeria
Feb. 2016-Feb. 2017
●
I assisted my client by providing comprehensive administrative support, managing task
such as email correspondence, calendar scheduling, and project coordination.
●
I help organize their workflow, ensuring deadlines are met, meetings are arranged and
communication is seamless.
irtual Assistant
V
Villa Garden Hotels, Enugu State.
Nov. 2015 - January 2016
● Provided front-line administrative support for office staff and management
● Handled incoming calls, scheduled appointments, and processed office mail
● Organized and maintained digital and paper filing systems
● Assisted in preparing presentations and business reports for management
● Supported various departments with day-to-day administrative needs
DUCATION
E
Higher National Diploma In Business Administration And Management. Federal Polytechnic
Nekede Owerri Imo State, Nigeria .
29TH November, 2022
ERTIFICATION
C
● Certified Customer Service Representative (CCSR), Linkedin Learning Community,January
2025.
● On Demand IT Skills, Digital Witch Support Community, December 2024.
● Higher National Diploma, Federal Polytechnic Nekede, November 2022 .
● Computer Appreciation/Networking and Microsoft Office Application, Darwin Information
Systems, May 2011 .
DDITIONAL INFORMATION
A
● Fluent in English
● Familiar with CRM tools, google tools, project management tools and email management
● Available for part-time or full-time work
● Willing to work in different time zones if necessary.
