Duhita Deshmukh

DUHITA VAIBHAV DESHMUKH  - |- High - flyer professional having expertise in Banking Sector and Content Writing seeking to work with a growth oriented organization of repute PROFILE SUMMARY          A dedicated professional with more than 5+ years of experience Cleared both the prestigious CAIIB and JAIIB certifications in first attempt Dynamic and performance-driven professional with strong organizational and behavioral skills Significant experience of writing articles across varied domains Understanding of Banking and Insurance products Able to work in a busy and varied role that requires good attention to details Keen strategist; adept at creating innovative strategies and formulating administrative policies for accelerated growth of the organization Good communication skills, verbal as well as written coupled with exceptional presentation skills with the ability to perform above expectations Being an avid reader and blogger I have written few creative blogs of personal interest on blogspot (http://duhita- deshpande.blogspot.in/) ORGANIZATIONAL EXPERIENCE Finprowise Solutions Content Writer June’16-Present  Specialized in financial and Insurance domain customized articles and blogs  Have written articles across varied topics in the personal finance space for the Indian Audience  40+ articles contributed till date Saraswat Co-operative Bank Ltd. Junior Officer Aug’14 – April’15 Key Deliverables:  Independently handling Savings Department  Looking after inward and outward clearing  All Saving and Current Accounts related services  Catering to all the customer banking requirements  Monitoring clients’ requirements and ensuring best quality-oriented customer services  Customer Interaction and communicating new developments in the company to the customer  Loan processing Shriram Group Customer Relationship Executive Jan’12- June’14 Key Deliverables:  Administration and Operations of Fixed Deposits and Life Insurance Vertical  Strategic implementations of new policies and circulars taken up by the company  Responsible for Internal and external communications as related to the assigned verticals and agents  Monitoring the setting up of agent's hub  Organizing and rolling out staff training initiatives  Monitoring clients’ requirements and ensuring best quality-oriented customer services  Responsible for collection of persistency renewal all over Maharashtra  Looking after all operational needs for agent hub creation along with persistency renewal and providing the same  Managing customer query satisfaction  Setting up disciplinary and grievance meetings  Handling query escalation process as and when required  Profitably achieved statewide target of 70% in persistency collection for life insurance policies  Successfully handled operational factors of increasing agents associated with the organization EDUCATION     2011 - PGDBM in finance from VIM, Pune University 2008 - B.Com from MIT, Pune University 2005 - 12th from HHCP Hujurpaga, Pune board 2003 - 10th from Mount Carmel High School CERTIFICATION    2015 - Passed CAIIB Examination in 1 st attempt 2014 - Passed JAIIB examination in 1 st attempt Software Engineering certification from NIIT EXTRA AND CO-CURRICULAR ACHIEVEMENTS    Stood 1 st in HHCP college in the subject Accountancy and IT Basic German Level 1 German language from SIFIL Cleared Level-2 Tabla and Classical Singing exams from Gandharva Academy POSITION OF LEADERSHIP/ RESPONSIBILITY     Single Point of Contact for Saving and Current Accounts Services at Saraswat Co-op Bank Ltd. Handled Team of 60 Staff at Shriram Group for carrying out Persistency Renewal across Maharashtra Responsible for organizing the complete r ecruitment life-cycle of sales officers, sourcing the best talent from diverse sources after identification of manpower requirements at Shriram Group Structured the basic framework for the process of group insurance and appointment of sales officers all across Maharashtra at Shriram Group PERSONAL DOSSIER Date of Birth: Languages Known: Address: 30th October 1987 English, Hindi, Marathi and Beginner German Flat 505, A wing, Vallonia Apartments, Bavdhan, Pune 411021