DUBA C SAKALA
| Tafika Los Angeles Rd, Lusaka, Zambia | --| LinkedIn ID: www.linkedin.com/duba-sakala |
SUMMARY
● Energetic self-starter with experience in Customer Relations and Marketing.
● Excels in providing exceptional service to clients including managing emails, inboxes and social media
management
● Reliable , Innovative and Analytical
EDUCATION
GCSE G12 Certificate
ALX Virtual Assistant Certificate
University of Lusaka – Lusaka, Zambia
BA, Law
January 2021 – December 2024
WORK EXPERIENCE
Direct Sales Agent
January 2019 - December 2019
Zambia National Commercial Bank – Lusaka, Zambia
● Recruited more than 300 new bank account owners and assisted over 200 with familiarizing themselves with the newly
introduced digital app by the bank
● Created and Reviewed a monthly spreadsheet of the work done and the expected revenue
VOLUNTEER ACTIVITIES
Secretary General, Wevolve Female Network
April 2021 - December 2021
Enabling 100+ college women to successfully overcome challenges faced in their university life by offering mentorship
counseling and financial aid.
Peer Mentor, Young Women Christian Association Zambia (YWCA)
February 2020 - Present
Actively coordinating with a team to raise awareness and drive sustainable youth-led initiatives in support of women
development and against gender based violence and abuse
Content Creator, Federation of African Law Students Female Forum
January 2022 - Present
Content Creation and Social Media Management for Zambia’s Female Forum aimed at providing opportunities for law
students and collaborating outstanding students with a common goal.
Social Media Manager, Volunteer Patty Hypertension Foundation
Raising Awareness on Hypertension through Community Outreach and Sensitization
SKILLS
Graphic Design, Video editing
(Intermediate)
Social Media and Marketing
Management
Sales and Customer Service
INTERESTS
Baking
Volunteering
Language
LANGUAGES
English - Native
Nyanja - Native
Spanish - Intermediate
Bemba
Zulu - Beginner
French - Conversational
Native
