Dovydas Jankauskas

Dovydas Jankauskas - Head of Operations Nationality: Lithuanian Phone number: - Email address:- Profile I am an operations management professional with over nine years of experience leading teams, optimizing processes, and driving business growth. Throughout my career, I have successfully scaled operations, increasing revenue from $500,000 to $5 million by implementing strategic improvements and streamlining workflows. I have a strong background in vendor negotiations, cross-functional leadership, data-driven decision-making, and have led teams of up to 40 people. My focus is on operational efficiency, building high-performing teams, and ensuring sustainable business success. I thrive in fast-paced environments where problem-solving and strategic planning are key to achieving results Work experience 05/2024 – present Head of Operations Acceleron Media As Operations Manager, I lead both off-site and on-site SEO and content teams, managing 30+ specialists and overseeing hiring, resource allocation, and operational strategy. My focus is on driving project success, optimizing processes, and ensuring stakeholder satisfaction through datadriven decision-making. Led and managed a team of 30 SEO and content specialists, enhancing productivity by 20% through process optimization and training. Spearheaded the launch of new projects, aligning operational strategy with competitive market trends, resulting in a 25% increase in project delivery speed. Developed and implemented SOPs, ensuring consistent, high-quality operations across teams, leading to a 15% decrease in operational errors. Negotiated and managed supplier and vendor contracts, securing optimal terms and improving resource utilization by 30%. Utilized data analysis to track KPIs, identify bottlenecks, and drive continuous improvements. Provided regular performance reports to stakeholders, ensuring transparency and strategic alignment. Achieved 100% of performance targets for nine consecutive months by implementing datadriven workflow optimizations and enhancing team collaboration. 11/2022 – 05/2024 Business Operations Lead BEAST As Operations/Market Lead for a startup mobility company in Lithuania, I built the business from the ground up, overseeing operations, cost optimization, and workflow improvements. My efforts in marketing and process automation contributed to a 50% increase in revenue. Managed daily operations for 30 employees, ensuring high performance and customer satisfaction, resulting in a 20% improvement in customer retention. Launched innovative marketing ideas that boosted revenue by up to 30% in the first three months, contributing to an overall 50% increase in revenue over the year. Spearheaded market expansion through strategic analysis, KPI alignment, and vendor negotiation. Optimized workflows, achieving a 40% reduction in operating costs. Negotiated vendor partnerships to improve service delivery and efficiency. Work experience 03/2018 – 01/2023 United States Business Manager / Operations Bliss Beauty Inc As an Operations Manager, I led the optimization of E-commerce operations across Amazon and Walmart marketplaces, with a focus on driving revenue growth and enhancing the customer experience. By streamlining processes, implementing automation tools, and optimizing workflows, I significantly improved operational efficiency, scalability, and sales performance. My leadership in vendor management, performance monitoring, and process automation resulted in a remarkable 60% reduction in manual labor and a revenue increase from $500,000 to $5 million. Spearheaded the successful launch of the FBA project, creating and implementing a custom system for inventory management and pricing automation. Designed and implemented automated alerts to streamline operations, reduce manual intervention, and drive significant business growth. Managed P&L for the E-commerce operations, ensuring financial targets were met and profitability was optimized, leading to a 10% increase in net profit margins. Led cross-functional teams to develop SOPs and drive efficiency, exceeding revenue targets, and managed up to 40 employees, contributing to a 70% increase in team productivity. Collaborated with developers to implement a custom database solution. Generated detailed weekly & monthly reports, enabling data-driven decision-making and fostering continuous improvements across operations. 05/2015 – 03/2018 United States Operations Coordinator Bliss Beauty Inc Led business operations to optimize efficiency and ensure marketplace success Conducted daily assessments to maintain marketplace health and performance Coordinated closely with CRM systems to uphold data accuracy and reliability Managed agency relationships to facilitate precise order placement and fulfillment Education 2015 – 2018 Aalborg, Denmark Export & Technology Management UCN, University College Nordjylland Languages English Professional Lithuanian Native Russian Limited Skills & Strenghts Data Analysis | Project Management | Streamlining processes | Technology Proficiency | Quality Control | Communication | Decision-making | Teamwork | Leadership | Problem-solving | Time Management | Strategic Planning | Critical Thinking. Suitable roles Head of Operations / Business Manager | Management | Operations Manager | Director | Lead | Vice President (VP) | Chief Operating Officer (COO) | Business Development Manager | Head of Strategy & Operations | VP of Operations | Business Operations Lead | Strategy & Operations Lead | Senior Operations Manager | Director of Operations | General Manager (GM) | Innovation Lead | Regional Director | Managing Director Interests Media & Entertainment | Digital Media | SaaS | Artificial Intelligence (AI) | Technology & Innovation | Startups & Scale-ups | B2B Platforms | B2C Platforms | Content & Publishing | Streaming & OTT | Creative Tech | Fintech | Martech | Healthtech | Edtech | Ecommerce | Digital Transformation | Product-Led Growth | Data-Driven Strategy | Strategy & Operations | Venture-Backed Startups | Enterprise Software | Cloud Solutions | Automation & Workflow Tools | Business Intelligence | Commercial Strategy | Sustainability & ESG | Web3 & Blockchain | Future of Work | Business Strategy | Innovation Strategy | Growth & Revenue Operations | Shopify | E-commerce | Amazon | Walmart Social Media Dovydas J. Upwork