Dosunmu Toluwalagbara Elizabeth

Dosunmu Toluwalagbara Elizabeth

$10/hr
Customer Care Representative
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
26 years old
Location:
Lagos, Lagos State, Nigeria
Experience:
2 years
- DOSUNMU TOLUWALAGBARA E. -,- Agunbiade Street, Mushin, Lagos. I am an enthusiast and result-oriented personality with good communication and organizational skills. I have a personality that is always willing to learn and take on new challenges and opportunities. I am experienced in teaching, customer services, marketing, training and development. I am also skilled at handling multiple tasks and concerns with the utmost professionalism and courtesy while paying attention to details. SKILLS Multitasking Attention to Details Empathy Effective Communication High level of numeracy Microsoft Word Time Management Microsoft Excel Teamwork Data Analysis Negotiation Skills Problem Solving Public Speaking Power point Laboratory skill PERSONAL INFORMATION Sex: ____________Female State of Origin: ___Lagos State Languages: ______English, Yoruba WORK EXPERIENCES Chemistry and Mathematics Teacher 01/2022 till present Asakanran Grammar School, Ibese, Ogun State Tasks/Achievement • Teach daily classes in Chemistry and Mathematics. • Craft lesson plans in line with state and school curriculum for both subjects. • Assess students’ progress throughout the term. • Work closely with the school management to efficiently plan and coordinate the schools curricular and extra-curricular activities. • Facilitate and coordinate students for debate competitions. • Work with students individually to help overcome specific learning challenges. Customer Care Representative (Remote) August 2022 West Africa Vocational Education(W.A.V.E) Tasks/Achievement • • • • Communicated to 100 customers’ every day. Listened and resolved to customers’ problems and complaints. Communicated accurate information about services rendered and provided exceptional customer service. Compiled customers feedback and recorded it on Microsoft Excel Laboratory Tech Intern January 2020 - March 2020 Federal Ministry of Water Resources, Ikeja, Lagos Tasks/Achievement • • • Provided of adequate sanitation and maintenance of water quality. Carried out test for water purity. Collected water samples from urban and rural regions for testing. Laboratory Tech Intern January 2019 - March 2019 Federal Institute of Industrial Research, Oshodi.Research Tasks/Achievement • • Identified and characterized local raw materials for use in industries. Carried out researches and practicals in the laboratory Brand Ambassador February 2017 PAGA, Yaba Tasks/Achievement • • Created awareness about the services rendered. Put customers through during registration. CERTIFICATIONS EDUCATION W.A.V.E Employability And Hospitality Skills Certificate (2022) Bachelor Of Science: Biochemistry (2021) Second Class Lower Division •Federal University Oye, Ekiti State. Jobberman Soft Skills Certificate (2021) Senior Secondary School Certificate (2016) •New Era Girls Secondary School, Lagos Nigerian Red Cross Society Certificate (2021) INTERESTS Reading REFERENCES Available On Request Craft Research Networking
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