Dorothy Wangai

Dorothy Wangai Born 15th of August-- LANGUAGES Swahili Spoken: Fluent • Written: Fluent English Spoken: Fluent • Written: Fluent INTRO To seek a career in Business Administration where I can further my Administration skills Strong Communication and organization skills WORK EXPERIENCE Business Administration Analyst Cytonn Investments • Oct 2021 - Present • Managing the office by ensuring that facilities are clean and standards maintained • Oversee all aspects of front office coordination - maintain a visitor's register, handle and direct inquiries and ensuring the reception area is manned at all times • Screen, welcome and manage all visitors and vendors by settling them, recording their details, and giving them the required attention • Switchboard management including receiving, transferring and giving appropriate answers to incoming calls and providing a call log summary • Monitor inventory levels of office supplies on a regular basis and ensuring that the re-order process is done in a timely manner • Assist in planning and coordinating team activities and events such as book reading and cake cutting • Prepare and ensure delivery of mails to appropriate offices • Receiving, checking and signing for various deliveries in the office • Chairing departmental meetings and taking minutes • Ensuring all office equipment are working • Following up on suppliers' payments • Tracking of any items/assets that are entering or leaving the building and ensuring they have the appropriate approvals and exit passes • Overseeing Office support logistics • Managing company asset register and ensuring it's always up to date • Managing and overseeing puzzles bar on designated day. • Working with procurement on departmental purchases and repairs • Managing insurance register and ensuring the renewals are done on time • Managing company security services • Any other duties as shall be assigned from time to time Business Development and Administrative Assistant Cytonn Investments • May 2018 - Oct 2021 Recruitment of Financial Advisors and Independent Financial Advisors in line with the Companys expansion strategy • Identifying the training needs and ensuring the team is well trained • Organizing Sales competitions and motivational forums for the team • Department administration tasks • Working with Business System Analysts/Cytonn Technologies to discuss on improving the systems • Contact management • Follow up on tasks assigned to members in the various departments • Monitoring of external emails to the department • Smooth running of events (programme, invitation and thank you notes, speakers preparation, review write ups towards the event if any) • Recommend new products or improvement through online research and client engagement sessions • Provide a list of all your new external contacts to Client Services on daily basis • Attend meetings with external and or internal parties when called upon by department • Monitor inventory levels of office supplies on a regular basis and ensuring that the re-order process is done in a timely manner. • Managing and booking of the meeting rooms; • Track of any items/assets that are entering or leaving the building and ensuring they have the appropriate approvals and exit passes; • Assist in planning and coordinating team activities and events; • Any other Administrative tasks that may be required from time to time Computer Instructor Norwegian Refugee Council - Kakuma • Mar 2017 - Mar 2018 • Develop and Prepare appropriate training materials for efficient and effective delivery of the skills. • Conduct training sessions as per the curriculum. • Conduct continuous assessment of learners and ensure that they clearly understand the skills. • Participate in the training curriculum development that suits the market needs. • Supervision of two incentive staff • Requisition for class items and Booking exams • Responsible for proper management of training materials, tools and equipment. • Ensure proper utilization of all project training materials, tools and equipment. • Ensure training materials, tools and equipment are safely stored after use by students • Responsible for basic repairs of machines, tools and equipment while executing duties. • Ensure close and good working relationship between the training center and the community. • Prepare the learners to face life positively and with self-confidence and independently. • Prepare and submit attendance sheets and progress reports of the trade as may be required by your supervisor. NCC Education Coordinator Institute of Advanced Technology - Mombasa • Jan 2012 - Feb 2017 NCC Education Coordinator Institute of Advanced Technology - Mombasa; January 2012 to February 2017 Duties and Responsibilities • Provide administrative assistance and liaison to NCC Head quarters • Procurement of exams and certificates • Marketing of the NCC exam package • Booking and scheduling exams for students • Making the time table for learning • File and store any student documents and Exams • Plan and complete work to agreed timescales to meet set deadlines • Placing Exam orders according to the cycle registration, ensuring timely delivery of each • Efficient and effective running of all daily operations • Act as liaison between departments to facilitate communication Instructor/ Lecturer • Conduct training as per the curriculum • Assess trainees continuously to ensure they understand their skills • Responsible for class management and ensure proper utilization of learning materials • Provide extra guidance to meet individual student needs or to address learning difficulties. • Assist in scheduling student exams, and help them understand general exam rules and procedures. • Help in Marketing I.A.T products to Potential Clients. • Assist in handling client inquires over the phone or at the reception desk. • In charge of health and safety committee • Attending to any other matter as assigned. EDUCATION Business Administration with IT Maseno University • Sep 2014 - Apr 2017 Telecommunication and IT The Mombasa Polytechnic University College • Aug 2007 - Oct 2010 Certificate of Secondary Education Chuka Girls High School • Jan 2002 -Jan 2006 SKILLS Stock and inventory management File management and data back-up Email correspondence Communication Written communication Typing and note taking Word processing and office software Office supplies management Office reception Meeting preparation Procurement E-mail and internet Document and archive management Customer relations Spreadsheet preparation and editing (Microsoft Excel) Presentation preparation and editing (Microsoft PowerPoint) Presentation preparation and editing (Microsoft PowerPoint) Office tools: Word, Excel, Outlook Customer support, CRM systems Answering telephones and call management Spreadsheet preparation and editing (Microsoft Excel) Presentation preparation and editing (Microsoft PowerPoint) Answering telephones and call management Training delivery Office administration, management Social media usage (Facebook, Twitter, etc.) Training delivery Teacher supervision Office administration, management Office administration, management Office administration, management Office administration, management Office tools: Word, Excel, Outlook Basic computer maintenance HOBBIES Q Cooking, Travelling LINKS https://www.linkedin.com/in/dorothy-wangai/ REFERENCES Arita Mogeni • Cytonn Investments Manager • - •- Belinda Akinyi • Mara Designs Friend • - •- Gracejoy Karimi • landM bank Friend • - •-