Dorothy Muriithi

DOROTHY MURIITHI Administrative Assistant- Kenya-https://www.linkedin.com/in/dorothy-muthoni EDUCATION Bachelor of Commerce, Mount Kenya University January 2024 - Ongoing Virtual Assistant ALX Africa August 2024- October 2024 SKILLS ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● ● Detail-Oriented & Organized Calendar Management & Scheduling Email Management & Organization Presentation & Spreadsheet Preparation Social Media Management Workflow & Process Optimization Technology Research & Recommendations CRM Administration Travel Arrangement Coordination Project Assistance & Coordination Event Planning & Coordination Personal Assistance Time Management Proactive Problem Solver Communication Adaptable PROFILE ● Proactive and highly organized Virtual Assistant with over five years of administrative experience, specializing in calendar management, task prioritization, and meeting coordination. Skilled in supporting teams and managing day-to-day operations to ensure deadlines are met and projects run smoothly. Adept at streamlining administrative tasks to enhance efficiency and contribute to organizational success. WORK EXPERIENCE Administrative Assistant October 2024 - PRESENT Mwea Brethren Schools, Kenya ● Manage the executive's calendar and schedule, ensuring efficient use of time. ● Handle email correspondence and maintain organized communication channels. ● Prepare professional presentations and reports, enhancing decision-making processes. ● Oversee social media accounts to support the school’s online presence. ● Develop and implement streamlined workflows and administrative processes. ● Conduct technology research and recommend solutions for improved efficiency. ● Administer CRM system, ensuring accurate data entry and updates. ● Coordinate travel arrangements, including booking flights, accommodations, and transportation. ● Assist in project coordination and event planning, ensuring successful execution. ● Provide flexible support for personal tasks as needed, demonstrating adaptability. Customer Service Representative February 2017 - August 2018 Mwea Apex College . ● Managed appointment scheduling and handled administrative tasks to support the smooth operation of the office. ● Assisted in preparing and distributing informational materials, contributing to effective communication with stakeholders. ● Supported the development and implementation of new customer service processes, improving overall efficiency. ● Maintained accurate records of customer interactions and transactions in the CRM system.