Doris Nwaogu

DORIS CHIDINMA NWAOGU Virtual Assistant/Administrative Assistant-| https://www.linkedin.com/in/doris-nwaogu-a41a0019b Port Harcourt , Rivers State, 5001, Nigeria | - OBJECTIVES to be part of a dynamic and progressive organisation that affects challenging work environment where one can utilize energies and competencies in a positive direction and contribute towards the overall growth of the organisation Pro Skills Front desk operations Team building Lead generation Customer Support Virtual Assistant Fast learner Problem solving and Communication Skills Excellent Client Relationship Virtual Assistant IT support Digital Marketing Sales and Marketing Work Experience Medical Virtual Assistant/Administrative Assistant Jan 2024 - Present Bestheda Mission Hospital Duties Scheduling appointments and managing calendars Assisting with billing and insurance claims Managing and responding to patient reviews and feedback Coordinating with healthcare teams and departments via Slack and zoom call Maintaining accurate and up to date patient records Supporting research Managing and updating hospital websites and social media Providing medical information and resources to patients New highlight... Lead Generation Specialist/Customer Support Services/Appointment Scheduling Diamond Tools China (Remote) Duties Conducted thorough market research and prospecting activities to identify potential leads resulting in a 30% increase in lead generation. Developed and executed targeted lead nurturing campaigns utilizing marketing automation tools resulting in a 20% increase in lead conversion rates. Conducted in-depth market research to identify potential leads within the B2B industry. Developed and executed targeted lead nurturing campaigns through email marketing and social media platforms. Collaborated closely with the sales team to ensure effective lead handover and track lead conversion rates. Real Estate Executive Virtual Assistant Duties Organises meetings Prepare and deliver monthly reports Preparing corporate documents Virtual errands Administration Calendar management Travel planing Canva design Social media management Email management Nov 2022 - Apr 2023 Data Entry Research Keeping confidential information Performing book keeping tasks Recording and distributing minutes of meetings Organizing meetings Scheduling of appointments Airbnb New highlight... Laurel Digital Agency (Remote) Sales Rep/Lead generation specialist Upwork Duties Email listing Lead Generation Data Entry & Web Research Personal Email LinkedIn Lead Generation Customer Support Sales Email List Instagram list Administrative Task Contact list Invoicing Virtual Assistant Executive Assistant Oct 2019 - Dec 2021 King Paris ltd Duties Making travel plan Handling Calendar events Organizing reports and documents Email management Social media management Booking of Appointment Scheduling Answering of calls Administrative Task Assisting with reports Acting as a virtual assistant Keeping Records Planing events Administrative support 2017 Chuta Diagnosis Lagos Position Held : Medical Administrative officer Keeping records of all expenses and recommend techniques to reduce costs Ensure patient medical records are kept up to date Managing the client care/patient care experience Take vital signs and report findings to superiors Keep hospital supplies properly stocked and organized Work closely with other healthcare professionals such as nurses, physicians, and therapists in order to provide patients with exceptional care For seeing in the general hospital maintenance Receiving mails and booking appointments. March 2018-September 2018 Front Desk Officer Mar 2017 - Oct 2018 Goshen Medical Center | Lagos Duties Welcoming patients Receiving calls Attending to patients inquiries Taking down patients medical record Medical Rep/Sales Agents Feb 2018 - Feb 2018 Goshen Medical Center | Lagos Duties Selling of medical equipment Outbound and inbound calls Issuing of Receipts and Payments Receiving and Replying of emails Appointment setting Lead Generation Market Research New highlight... New highlight... New highlight... New highlight... COMMUNITY ENGAGEMENT Provides support and assistance to communities in preventive health measures, and may provide some basic curative care and assistance in accessing formal health services Holding seminals on health related issues Medical Laboratory Scientist Intern Mar 2015 - Oct 2015 Meridian Hospital | Port Harcourt Duties Collecting of Samples Testing of Samples Laboratory Techniques Taking records of sample collection Education NATIONAL YOUTH SERVICE CORP Oct 2019 Brighter International Secondary School Jul 2016 Michael Okpara University of Agriculture Jul 2016 Bachelor of Science Biochemistry Beryl Comprehensive College Certificates Certified IT Support Digital Witch Support Certified Virtual Assistant Digital Witch Support Jun 2009