Doris Madu

DORIS MADU. Address: NO. 2 Bria Street, Wuse II, Abuja, FCT, 900271, Nigeria Contact: - Email:-www.linkedin.com/in/doris-madu-b- Career objective: Dynamic and results-driven Virtual Assistant with three years of experience delivering exceptional administrative support across various industries. Highly skilled in managing complex calendars, scheduling meetings, coordinating travel arrangements, and handling correspondence with meticulous attention to detail. Proficient in accounting with handson experience using QuickBooks for managing financial records, processing invoices, and reconciling accounts. Eager to leverage a unique blend of administrative expertise to enhance operational efficiency and drive productivity in a forward-thinking organization. Skills • Proficient in various technology and virtual communication tools: Microsoft Office Suite, Google Workspace, Slack, Asana, QuickBooks, Canva, Grammarly, Hubspot, TranscribeMe, ChatGPT, and video conferencing platforms. • Excellent written and verbal communication skills. • High level of confidentiality and discretion in handling sensitive information. • Attention to detail and accuracy in administrative tasks such as data entry, proofreading, and document formatting. • Effective remote task, schedule, and deadline management. • Independent troubleshooting and problem-solving abilities. • Self-motivated with minimal supervision. Education Master of Science (MSc) Business Administration National Open University of Nigeria. Bachelor of Science (BSc) Business Administration Nassarawa State University Keffi, Nigeria. - Professional Experience: Virtual Assistant Geomel Group of Company 2023 – Present  Efficiently managed over 100 incoming and outgoing communications weekly to ensure timely and effective correspondence.  Spearheaded the design of more than 50 marketing graphics, resulting in a remarkable 20% increase in customer engagement across social media platforms.  Expertly provided crucial administrative support to a team of 10 members, significantly improving task completion rates by 20% through effective email management and document preparation.  Conducted thorough research and produced over 10 high-quality presentations and reports, directly contributing to informed decision-making.  Accurately input and update data in databases and spreadsheets.  Proofread content to ensure error-free, polished, and professional materials.  Design captivating graphics for marketing collateral and presentations.  Managed appointments, meetings, and events with strong organizational skills.  Wrote high-quality content for websites, blogs, and marketing materials.  Transcribed audio recordings with precision while maintaining confidentiality.  Provided comprehensive administrative support including correspondence management and file organization. Administrative Assistant Kimad Nigeria Limited January 2022 – April 2023            Managed executive calendars, scheduling appointments, meetings, and conference calls. Coordinated domestic and international travel arrangements. Organized and maintained electronic files, databases, and records. Handled incoming and outgoing communications, including emails and phone calls. Conducted research and prepared presentations, reports, and documents. Provided administrative support to multiple team members, including email management and data entry. Supported editors with thorough research, fact-checking, and source gathering. Managed accounts payable and receivable, ensuring timely payments and accurate records using QuickBooks. Reconciled bank statements and financial accounts monthly to maintain up-to-date and accurate financial records. Prepared and maintained financial reports, including income statements and balance sheets, supporting informed financial decision-making. Processed invoices, tracked expenses, and maintained financial data to optimize the company’s budgeting and accounting processes.