Doris Chikelu

Hello, My Name is Doris I am a proactive and highly organized virtual Assistant/ Customer Support with many years of experience managing projects for business owners and providing excellent customer support. It is crucial to assign work to someone responsible and competent if you want to run your organization productively and efficiently. Email Management Email Occasionally, reading and replying to all your email consumes a significant amount of time, and you occasionally find it difficult to manage the Important ones that require a confirmation from you. Writing Here's an illustration of how I supported clients and businessmen in managing their inbox Lead Generation Data Entry I assisted many clients in generating leads for persons and organizations. whenever they need to research goods, services, and companies. Here's where I step in; I carry out your web research and compile data and carefully update them in a spreadsheet. In the next slide is a sample of lead generation Appointment setting/ Management of calendar keeping track of your daily schedules as a business owner is very important to avoid missing any crucial appointments. Here is how I'll approach them. Customer Service I handled 30+ calls daily, including signing up new customers and retrieving customer data. Contacted customers by phone and/or email to confirm account information Assist customers to place orders, Fulfilling refunds, and handling exchanges. Performed Cold calls to prospective clients. Professional Skills Customer Support Organization/ Pritorization Problem solving Email Support Scheduling Online chat support/ cold calling Communication Time management Creating Slides Work Tools Communication tools Slack, Microsoft teams, skype, ClickUp, Telegram, Google Chat, Google meet, Zoom, and Intercoms. Project Management tools Calendly, pick time Zapier, Zoho, Trello, Asana, Monday.com, Hubspot, Zendesk, Canva and Clickup, Remote for slides My Services Virtual Assistant Lead Generation/ Data Entry Customer Service Calendar Mangement Email Management Scheduling LET'S WORK TOGETHER-Linkedin: www.linkedin.com/in/chikelu-doris LET'S WORK TOGETHER