Doris Agudosi

DORIS CHINELO AGUDOSI Kubwa, F.C.T. Abuja, Nigeria SUMMARY Resourceful and detail-oriented Virtual Assistant, Airbnb Co-host, and Lead Generation Expert with a strong foundation in administrative support, real estate assistance, and short-term rental management. Skilled in calendar and email management, client communication, cold calling, and listing optimization. Proficient in tools like ClickUp, Calendly, Zillow, Airbnb, and Microsoft Office. Committed to delivering high-quality results that support business growth and operational efficiency. CORE AREAS OF SPECIALIZATION • • • • • Lead Generation & Cold Calling: Expert at identifying prospects, nurturing leads, and reaching out through effective cold outreach Virtual Assistance: Proficient in managing emails, calendars, appointments, and administrative documentation STR & Airbnb Co-Hosting: Assist with check-ins/check-outs, guest communication, handyman coordination, listing optimization, and property maintenance Property Sourcing: Skilled in using Zillow, Trulia, and Hotpads to locate high-return rental properties Email & Calendar Management: Ensure timely communication, schedule alignment, and task prioritization. WORK EXPERIENCE Admin Support & Real Estate Assistant Property Market Square – Lagos State, Nigeria • • • • • • • • • • Streamline property management operations through efficient calendar and appointment scheduling, resulting in improved client engagement Create and maintain detailed documentation using Google Workspace applications, including spreadsheets and presentations Coordinate meetings, document discussions, and follow up on action items Conduct research and prepare comprehensive reports as required Coordinate communication between departments and external stakeholders to maintain smooth operations Optimize listings for short-term rental business Create compelling marketing materials to enhance property visibility Prepare and review legal documents, including leases and tenancy agreements, with precise attention to detail Conduct thorough market research and competitive analysis to support strategic decisionmaking Source profitable rental properties using online tools for STR clients. General Administrative Support & Graphic Design Intern Grand Nigeria Business and Skills Academy Ltd- Nigeria • July 2024 – Present April 2022 - August 2022 Executed administrative tasks, including document preparation and data entry • • • • • Collaborated with team members to ensure effective communication and project completion Developed brand-consistent marketing materials while adhering to established guidelines Created high-quality designs using Canva and CorelDRAW for various marketing campaigns Managed multiple design projects simultaneously while maintaining strict attention to detail and meeting tight deadlines Conducted target audience research to create audience-specific design solutions Customer Service Representative August 2019 - July 2021 Grand Nigeria Business and Skills Academy Ltd - Lagos State, Nigeria • • • • • • Resolved customer inquiries via multiple channels with a consistent 95% satisfaction rate Coordinated inter-departmental communication to ensure efficient issue resolution Processed sensitive information while maintaining strict confidentiality standards Managed complex customer complaints through effective problem-solving strategies Maintained detailed digital records and documentation of all customer interactions and follow-ups Delivered product information with clarity, fostering trust and confidence. TECHNICAL PROFICIENCIES • • • • • • • Microsoft Office Suite (Proficiency in Word, Excel, and PowerPoint) Google Workspace (Sheets, Docs, Slide, Calendar, Forms, Gmail) Digital Communication Platforms (Zoom, Slack, Google Meet) Project Management Tools (Calendly, ClickUp) Real Estate Platforms (Zillow, Airbnb, Booking.com, VRBO, Hospitable, Guesty, Pricelabs, AirDNA, and Awning) Lead Generation Platforms (Appollo, Prospect Finder, Crunchbase, Snov) Canva KEY SKILLS Lead Generation Property Listing Optimization Admin Support Client Relations Problem-solving skills Graphic Design Time Management Excellent Verbal and Written Communication Ability to multitask and work independently Email & Calendar Management STR Management Cold Calling Data Entry Detail-oriented File Maintenance Market Research Tech-savvy and a fast learner Highly Organized d EDUCATION & CERTIFICATIONS • • • • LLB Law - University of Benin (2010) Virtual Assistant Certification – African Leadership International (ALX Africa), 2024 Graphic Design Certification - HerTechTrail Academy, 2024 Customer Service Foundations - LinkedIn Learning, 2024 • • Customer Service- Problem-solving and Troubleshooting, LinkedIn Learning, 2024 Fundamentals of Short-Term Rentals, Airbnb, and Property Management – Short-Term Rentals Academy, 2025 LANGUAGES Igbo - Native English - Fluent Yoruba - Conversational