Dorcas Ezekiel Grey

Dorcas Grey Ezekiel Economist | Writer Dorcas Grey Ezekiel Agip estate, Port harcourt, Rivers State, Nigeria. -- ㅡ Skills ●​ Proficient in writing clear, engaging, and well-structured content tailored to diverse audiences. ●​ Exceptional verbal communication skills, with the ability to convey complex information clearly. ●​ Experienced in using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other productivity tools to create detailed reports, analyze data, and design professional presentations. ㅡ Experience Test.io / Crowd Software Tester October 2024 - PRESENT, San Francisco, California. ●​ Completed numerous test cycles, writing clear, concise, and actionable bug reports. ●​ Conducted detailed manual testing of web and mobile applications to identify bugs, usability issues, and performance flaws. ●​ Worked within tight deadlines while maintaining high accuracy and attention to detail in testing procedures. Tranz Food Delivery / Customer Service August 2023 - September 2024, Ibadan ●​ Provided exceptional customer service via phone, email, and social media, ensuring a positive experience for all clients. ●​ Addressed customer inquiries, concerns, and complaints, offering timely and effective resolutions. ●​ Managed high call volumes while maintaining professionalism and meeting performance targets. ㅡ Education Rivers State University Economics August 2020 - November 2024, Port harcourt. ㅡ Certificates BSc in Economics - Rivers State University - 2024