Dora Navarro

DORA E. NAVARRO GONZALEZ- KEY SKILLS TRAINING More than 7 years of experience. Procedures, control of documents and audit experience Microsoft office (word, excel, power point, etc.) Customer service QuickBooks’s (accounting) Syteline (Manufacturer’s program) Great Organization Good writing skills, including report writing skills Knowledge of financial reports and budgeting Staff and project management skills Diplomatic and discreet, good judgment With initiative and work well under pressure Skilled in planning, organizational and time management, decision-making and problem-solving. QUALITY CONTROL ISO- PROCEDURES CONTROL AUDIT PROCEDURES CUSTOMER SERVICE CONFLICT MANAGEMENT BASIC ACCOUNTING CUSTOMER SERVICE PRODUCTION PLANNING AS-400 SYSTEM BASIC QUICKBOOKS CREDIT AND COLLECTIONS INVOICES SOLIDVIEW PROGRAMS PROFESSIONAL EXPERIENCE: Surgical Specialties Mexico VP Assistant       February 2016-Current Representation of the VP by welcoming visitors, reviewing correspondence; arranging company meetings; answering questions and meeting requests directed to the VP. Arrangement of corporate and visitors travel and meetings and developing itineraries and agendas; scheduling flights; booking of other transportation; arrangement of lodging and meeting accommodations. Maintenance of VP appointment schedule by planning and scheduling meetings, conferences, teleconferences, etc. Gathering of information to create spreadsheets, reports and presentations, receiving of information for filing, etc. Responsible of Switchboard, undertaking the task of receiving calls, take messages and routing correspondence. Maintenance of office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluation of new office products; placement and expediting orders for supplies; verifying receipt of supplies. ARRK Product Development Services USA, INC. June 2014-Sep 2015 Sales Assistant/Project Coordinator         Main communication link between the production team and the customer. Providing customer service, work order update and post sales customer service. Ability to work with our suppliers and engineers to find the material & process required for any particular prototype. In charge of coordinating lead times between customer’s needs and the production process. We are required to have dominion over the SLA/SLS/FDM/CNC/Sheet Metal and Soft Tooling (RTV Mold Casting) processes. Served as intermediary between Production, QC and the customer in order to relay detailed information that served critical to the development of the customer’s prototypes or low volume production needs. Processed shipments inbound from China and outbound from Mexico to our customer in the United States. In charge of processing, translating, generating purchase orders, work orders, packing slips, etc. Link between billing, logistics, production and J-Sox auditor to coordinate the work orders and shipments. 3D SYSTEMS MEXICO Production Supervisor January 2013-June 2014  In charge of 6 Departments. (Finishing, Casting, Molding, Painting, Masters Finishing, Shipping and Receiving)  Detect, solve and prevent all the problems of each department in order for them to work with the other departments.  Creation of a Master Schedule to organize the company.  Create Daily work instructions for each department.  Monitoring of all work order to ship on time.  In charge of inventory control to ensure no delays in production.  Petty Cash.  Link between the Program managers and production.  Prepare monthly reports, financial data presentations, scrap control reports, shipments on time, material used, Scheduled Over-time, Production efficiency reports. Production´s Assistant   Receive and process orders. Petty Cash. GOODRIDGE DE MEXICO Manager´s assistant      December 2007 – February/2009 Keep managers' tasks – including making their appointments and travel arrangements. Take messages, answer queries and screen telephone calls and visitors. Arrange meetings, conference calls, and Customer Service. Research, prepare and format emails, letters, reports, and other documents Prepare monthly reports, financial data and presentations.     Manage projects and junior staff. Interviewing and hiring employees. Responsible of petty cash, check request, etc. In charge of the office celebrations (working with human resources), such as birthdays, summer picnic, Christmas party, etc.  Maintenance of archive (administration and Preparation of work orders.)  Managed office supplies, cleaning, visitors report, parking pass, etc.  Responsible of Switchboard.  Responsible of receiving visitors, arrange accommodations, work permits, etc.  Training of employees for new areas in the company. Director of operations assistant (Additional to the tasks mention before)  Logistics support with shipping list, urgent orders, packing list for the broker, invoice, etc  Managerial support with order packaging, closing order in system, inventory check, broker list of material´s (boms), etc. Report to Director of operation´s US/MX BAJA CALIFORNIA SECRETARY OF STATE TOURISM Undersecretaries assistant         December/2005 – July/2007 Keep manager´s daily log – including making their appointments and travel arrangements. Expense report from travels and other expenses. Take messages, answer queries and screen telephone calls and visitors. Arrange meetings, conference calls, and conferences, meeting points, tours, etc. Research, prepare and format emails, letters, reports, memorandums and other documents. Prepare monthly reports in coordination with 5 offices in the state and other presentations. Coordinated joint projects between different departments. Coordinate the yearly audit, Prepare and manage the different procedures of the undersecretaries and the different offices in charge to achieve certification. I was the Link between the town offices and the undersecretary in charge of organization, permits, etc. EDUCATION Business Administration CESUN Centro de Estudios Superiores Del Noroeste. (2008-Not finish) LANGUAGES 90% English 40% French (Intensive course, 8 months) Alliance Française Tijuana