Dony

It was 2004, when I started to work from home as a Virtual Assistant. It was a year when Virtual Assistants were hardly ever known. All Virtual Assistant related tasks had been learned from scratch. 

17 years after, I have acquired different Virtual Assistant Skills, developed professionalism and the work ethic necessary to promote and maintain a healthy and harmonious working relationship with my clients over years. 

17 years of being in this industry as a professional online freelance Virtual Assistant, I've gained the wisdom and knowledge in running different areas of a business, starting from being an Executive Virtual Assistant to handling Supply Chain and B2B transactions. 

I am passionate in what I do and I am looking to partner with clients who foresee a long term work relationship. 

I am a believer of attitude over technical skills. In my experience, I have proven that I only needed to have the right attitude, motivation and the strong desire to learn a certain job for me to successfully perform the responsibilities entrusted to me. The technical skills have been learned on the job and mastered through the years. 

Please allow me to list down how I describe myself as a freelance Virtual Assistant for you to see if I'll be a good match for your team or for your business

Soft Skills: 

• self-starter; I love learning on my own with little to no supervision

• passionate; I put my heart to every responsibility given to me

• straightforward; I like to get to the point especially when there are things to improve 

• inquisitive; I am curious about how a certain process, operation or workflow affects my assigned duty

• team player; I also enjoy working in a team

• team leader; over the years I've led and managed departments

• empathetic; this is an important trait of a Customer Service Professional 

• funny and bubbly; naturally! 

• polite and respectful; Despite my bubbly personality I see to it I do not cross the line and maintain politeness, respect and professionalism at all times

Here's where my skills fall under but not limited to: 

• Operations Management

• Customer Service Support and Management

• Quality Assurance Management

• Customer Service Recruitment Manager

• Human Resource Officer

• Social Media Management ad Marketing

• Affiliate Management and Support

• Chargeback Management

• Basic Bookkeeping

• Transcriber

• Technical and Creative Writer

• Graphic Designer (Newbie!)

• Video Editor (Newbie!)

• Researcher

• Data Entry

I hope you're still reading down here as that tells me I may have that 50% chance of locking down a day and time for an interview! I have very flexible hours. Let me know what schedule works for you best. 

Talk soon!