Dontae Wilson

DONTAE WILSON PROFESSIONAL SUMMARY --- - independently. Strong organizational and team collaboration -Harbour View , St. Andrew JMAAW09 SKILLS •Marketing •Finance • Verbal and written communication • Confidentiality Understanding • Sales • Microsoft Office • Data Analysis • Organization • Complaint resolution • Multi-line phone talent • Fast learner • Good listening skills • Creative problem solving • Administrative support • Innovative • Management skills • Personal Mastery • Data Entry EDUCATION The University of the West Indies Mona, Jamaica – Expected in 06/2021 Motivated individual with strong work ethic and ability to work skills with experience in improving processes. Proactive Student with superior skills in sales, marketing, finance, customer care and leadership. Eager to bring value to your company through hard work and commitment to quality. WORK HISTORY National Health Fund, Finance Department – Financial Clerk St. Andrew, Jamaica • Keeping Track of transaction for both the customers and the company. • Delivered top-notch administrative support to office staff, promoting excellence in office operations. • Responded to emails and other correspondence to facilitate communication and enhance business processes. • Provided clerical support to company employees by copying, faxing and filing documents. • Collaborated with team members to help expand marketing channels. Jamaica Society for the Blind – Secretary Kingston, St. Andrew • Answered and directed calls using multi-line switchboard. • Delivered top-notch administrative support to office staff, promoting excellence in office operations. • Responded to emails and other correspondence to facilitate communication and enhance business processes. • Provided clerical support to 3 company employees by copying, faxing and filing documents. Windward Road Drug Serv – Inventory Auditor/File Clerk St. Andrew, Jamaica • Counted all physical inventory and generated department audit reports. Bachelor of Science: • Inventoried audits of paperwork and data entry at receiving dock. Marketing and Economics • Prepared working papers, reports and supporting documentation for audit General Associate: Marketing and Mathematics findings. • Maintained excellent attendance record, consistently arriving to Kingston College Microsoft Office programs. Kingston, Jamaica – 07/2018 High School Diploma CERTIFICATIONS • English (III) • Physical Education (I) • Social Studies (III) • EDPM (I) • Office Administration (III) • Integrated Sciences (II) • Mathematics (II) work on time. • Created reports, correspondence and spreadsheets with • Optimized information gathering and presentations with implementation of practical filing system. Tax Administration Jamaica, Stamp Office – Customer Service Representative St. Andrew, Jamaica • Consulted with outside parties to resolve discrepancies and create effective solutions. • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes. • Answered customer telephone calls promptly to avoid on-hold wait times. • Offered advice and assistance to customers, paying attention to special needs or wants.