Donovan Ashley Moore Mba, Pmp

Donovan Moore Electrical Engineer / Business & Technical Expert PROFESSIONAL EXPERIENCE Jan 2024 — Sept 2025 Director and Board Member, Modern Power & Cooling Technology Limited • Develop and communicate the company's vision and strategy. PROFESSIONAL SUMMARY Dynamic Electrical Engineer and Business & Technical Expert with over 25 years of extensive experience in the design, development, and execution of complex electrical systems and projects. Proven leadership in driving innovation, improving operational efficiency, and delivering successful outcomes in highly technical environments. Electrical engineer and business expert specializing in integrating technical solutions with strategic decision-making. Proficient in system design, process optimization, and cross-functional collaboration to enhance operational efficiency. Focused on driving innovation and sustainable growth through technology and business alignment. • Lead the development and execution of business plans aligned with the overall company strategy. • Evaluate and recommend new technologies or improvements to existing technologies to enhance the company's product/service offerings. • Oversee the research, design, and development of products or solutions. • Collaborate with cross-functional teams to bring new products to market. • Ensure the quality and reliability of power and cooling products meet industry standards and customer expectations. • Work closely with the operations team to ensure efficient production and delivery of power and cooling products. • Optimize processes to enhance productivity and reduce costs. • Ensure the company's adherence to relevant regulations and standards in the power and cooling technology industry. • Contribute to financial planning and budgeting related to initiatives. • Monitor and manage financial performance within the allocated budget. • Lead and mentor a team of professionals working on projects. • Foster a culture of innovation, collaboration, and continuous improvement. • Identify and mitigate risks associated with projects. Apr 2021 — Mar 2025 Business & Technical Consultant, Modern Power & Cooling Technology Limited • Lead in the development of new business opportunities for MPCT Corporate clients in various industries: Banking & Finance, BPO/Call Centers. • Provide technical and managerial oversight for the following opportunities: • Bank of Jamaica (BOJ) Energy Monitoring & Internal Metering Project • Hinduja Group (HGS Jamaica), Energy Monitoring & Internal Metering using remote/web-based communication. • Implementation of Bank of Nova Scotia Customer Queue Management & Appointment scheduling system, in collaboration with ACF Technologies. • Developing the documentation for financial forecasting and feasibility assessment for Hybrid Solar Power Supply facilities for Communication Towers in Telecom, in collaboration with HUAWEI. • Develop Project Management Plan for Power Supply upgrade - Retirement of 500 kVA Standby Generator to 1 MVA Standby Generator and UPS System for J. Wray & Nephew (Campari Group) Bottling Plant. • Prepare, edit, and complete MPCT Safety Manual. • Contribute to Organization Safety Policy & Procedures. • Successfully implement Off Grid PV Systems of JPS Communications Network • Complete Business Process Mapping for Major Work Process in MPCT. Apr 2019 — Apr 2025 Supervisory Contractor - Voltage Standardization Program (VSP), Jamaica Public Service Company Limited • Review Distribution System Design quality and Standard for Power System Upgrade for assigned feeder circuits. • Assist with management, planning, and coordination of project implementation solutions through Power System Engineering Standards and procedures. • Organize data collection and processing of information for the VSP Engineering Project. • Prepare Scope Works/Estimate and Bill of Quantities for Voltage Upgrade. • Develop Task listing instructions and Work Plans for Work Execution. • Coordinate planned work through de-energized/outage procedures. • Provide coaching and guidance to contractors for safe work. • Assess/evaluate job standards and quality on Distribution Power System. • Capture electrical measurement parameters to include phase rotation, voltage/current values, and ground reading to evaluate Power Quality and Supply Standards. Jun 2020 — Mar 2021 Senior Business Development Manager, Modern Power & Cooling Technology Limited • Drive Revenue Growth through Leads Generation, Contribution led to eventual 50% income growth for 2020 – 2021 • Streamline business operations through business process improvement for Sales & Marketing, HR and Technical Dept. • Coordinate RFP/Tender response work processes for Engineering Projects; 60%-win rate, at an average GPM of 30%. • Staff Training and Development - Safety, Defensive Driving, Customer Service. • Secure new Business opportunities in Telecom, Power Utility and Central Banking, contributing to 30% revenue growth. • Business process improvement through documentation and review of work process/workflows, enabling increased Sales team performance. • Site Visits for technical evaluations and advice on related business decisions. Apr 2016 — May 2020 Manager, Training Based Enterprise, Human Employment & Resource Training (HEART) Trust • Manage workflow process and productivity. • Coordinate student-trainee integration with productivity. • Manage end-to-end customer delivery and revenue generation. • Revision of TBE Policy, Business Model, and work procedures. • Development of Educational and training programmes, procedures, and processes for people development. • Coordination of efforts with Industry stakeholders for trainees’ integration to bolster relevance of vocational certification, and achieve labour market targets • Develop Customer Service (revised) Policy for the entire organization. • Organize and deliver Motivational Presentations for Trainees' Personal and Professional Development. • Special Project Team Member - Policy, Strategy & Business Process Reviews; May 2018 to October 2018. • Successfully Developed Customer Service Strategy for HEART Trust/NTA. • Assist with the formulation of Corporate & Institutional Quality Assurance systems/processes, in accordance with Govt. of Jamaica strategic policy directions • Successfully developed and delivered Quality Management Guidelines for Training Based Enterprises across HEART Trust/NTA Organization. . Jan 2012 — Oct 2015 Operations Manager, Jamaica Public Service Company Limited Jamaica • Manage reliable and efficient use of allocated financial, physical and human resources. • Manage the Technical Operations of the Parish for optimized Power Supply • Manage Customer relationships for key accounts, municipal councils, and businesses • Provide technical guidance, coaching and leadership to Line Technicians, Journey men and Technician Engineers, Field Service Technicians and Team Leads • Interpret system design sketches of Power line T& D Systems for load growth/customer connections to the grid • Do design modifications for adhering to Power Systems engineering and regulatory standards • Provide technical oversight for construction, commissioning and interconnection of additional loads to utility power distribution network. Jan 2010 — Jan 2012 Operations Officer, Jamaica Public Service Company Limited Jamaica • Optimize Power Supply reliability for various customer segments in Clarendon and the South Region. • Lead and motivate a team of linemen and technicians for emergency response and technical service delivery. • Provide on-the-job training and coaching to improve the professional capacity of team members. Jan 2006 — Jan 2010 Dispatch Operations Engineer, Jamaica Public Service Company Limited Jamaica • Coordinate response and solutions to customer trouble call issues. • Analyze emergencies and provide direction/coordination of effective response. • Implement Standards and Procedures to avoid danger and mitigate risks to health and safety in Trouble Call and Emergency Response conditions. • Achieving improved Customer Minutes, SAIDI, & SAIFI Reliability indices from 80% to 95% average per annum • Developed Training Needs Analysis (TNA), implemented, facilitated, and evaluated training programs for Dispatch Technicians. • Improved emergency response from an average of 85% to 96% through process monitoring & improvement and the measurement of team members' output in Dispatch. • Developed Operational Policy and Procedures for Dispatch Operations and Emergency Response by assessing work processes required for meeting industry standards. PROFESSIONAL EDUCATION Certificate of Achievement, Renewable Energy Thames College United Kingdom Post Graduate Diploma, Vocational Training & Development Institute (VTDI) Kingston, Jamaica Master of Business Administration (MBA), University of Manchester (Manchester Business School) United Kingdom Bachelor of Engineering, University of Technology Jamaica Project Management Professional (PMP) Certification