- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 39 years old
- Location:
- St. John's, St. John's, Antigua and Barbuda
- Experience:
- 10 years
-
MATTHEW, DONNA T.
-Fort Road, St. John's, Antigua. W.I.
Experience
Retail Sales Associate
FLOW (Kelcom International) -)
Assist Customers with Telecommunication Management
Take customer's bill payment via POS System Maintain
professionalism in high-pressure situations Deliver exceptional
customer service
Customer Service Representative
Marketing Machine -)
Assist Customers with Telecommunication Management
Promote Products
Deliver exceptional customer service
Online Bingo Chat Host(Independent Contractor)
888Ladies.com (April 2014- July 2014)
Moderate chat rooms for Online Bingo players.
Entertain with games for prizes
Promote ongoing promotions
Member Support Representative
Dixie Operations (888.com) -)
Provide phone, email and live chat support for gaming customers
Provide background checks and verification of gaming customers.
Promote new products and services
Marketing Support Representative
Dixie Operations (888.com) (Jan 2011- June 2011)
Promote ongoing to promotions to online gaming customers via Live
Chat Email and Phone.
Fraud Support Representative
Dixie Operations (888.com) (June 2009- Dec 2009)
Monitor online gaming activities for fraudulent activities.
Receive identification and verify documents from online gaming
customers.
Training/Skills
Anti-Money Laundering Training (annual)
Responsible Gaming Training (annual)
Mytopia Training (2013)
Code of Conduct Knowledge Training (2013)
Conflict Resolution Training (2012)
Sales training with Leigh Collis (2010)
Live Person Training (2010)
Poker Training (2007)
Casino Training (2007)
