Donna C. Singian
516 Champaca St. Nepo Subdivision
Angeles City, Philippines 2009
Mobile: - | Email:-LinkedIn Profile: https://www.linkedin.com/in/donnasingian/
SKILLS SUMMARY
●Agile/Scrum
●Test Plans, Cases & Processes
●Functional Requirements
●Mobile Testing (browserstack)
●API Testing (swagger & postman)
●Regression & Negative Testing
●Black Box Testing
●Cross Browser Testing
●Salesforce Integration testing
●Defect & Bug Discovery
●Issue Identification
●Tracking, Logging & Reporting
●Smoke & End-to-end testing
PROFESSIONAL EXPERIENCE
Filam Software Technology, Inc (Feb. 11, 2019- Present)
Position: Senior SQA Engineer, Cut-cut Angeles City
Projects (AssistRx)
• iAssist etectRx – an application which utilizes embedded microchips in medicine capsules to ensure patient ingestion
•
iAssist Central – an application mainly used by internal AssistRx users. Its main focus has been geared towards viewing custom
reports for account reps and customer service.
•
iAssist Workflow – an iAssist platform which the Healthcare providers use to prescribe drugs for a patient. These workflows
are specific to a specialty pharmacy. Each specialty pharmacy has defined which drugs are available through their workflows.
Job Description
Participated in stand-up meetings, QA status meetings, and sprint planning with the client.
Gained experience in API testing using Postman and Swagger.
Conducted data testing using Microsoft SQL Server.
Performed testing across TEST, UAT, DEMO, and PROD environments.
Filed and tracked defects using JIRA.
Created/Updated manual test cases using qTest.
Conducted mobile testing using BrowserStack.
Conducted Salesforce integration testing when a submission reached Salesforce from one of ARx sites.
Sent daily reports to the project manager and QA leads.
Baron Emperor International (Aug. 13, 2016 – Jan. 02, 2019) – Dubai, United Arab Emirates
Position: Sales & Marketing
Job Description
• Create and update content for the existing website
• Handle and Maintain database file
• Create promotional content such as brochures for the company
• Prepare quotations and communicate through email.
• Enter new customer data and update changes to existing accounts in the corporate database
• Collaborate with Sales Supervisor and Account Managers to determine necessary strategic sales approaches
• Schedule meetings of consultants for Salesman
• Follow up inquiries made by customers
• Prepare the material submittals and pre-qualifications.
Filam Software Technology, Inc (Nov. 27, 2013- May 27, 2016)
Position : SQA Engineer (Level 3), Philexcel Business Center 6, MA Roxas Highway, CSEZ
Job Description
•Perform manual testing using MTM, cross browser testing
•Use Fiddler as the web debugging tool
•Use Asana defect tracking
•Create and execute test cases for manual test cases
•Create SQL scripts using Microsoft SQL Server to check synchronization of data in the database
•Perform end-to-end testing on front end and back end
•Perform testing on uat and demo
•Work closely with project manager and developers to improve application functionality
•Assist jr. testers on their tasks
•Work closely with project manager and developers to improve application functionality
•Assign as team lead, provide estimates, assign task, and submit report on each test cycles
•Execute stored procedures to check data on chart widgets
•Create User Guide and SDS
Projects Handled
•Archimedes - Specialty IQ enables plan sponsors to have a single view into all of their drug spend in an easy-to-understand, webbased portal. Its main objective is to facilitate and manage the process of assisting a patient in moving from a more expensive site of
care to a more affordable site of care.
•Axiometrics - Apartment Market Research Portal for Investors, Property Owners and Developers
•Salesforce - Customization and Development of VisualForce pages for project management, automation of manual business
processes and creation of dynamic reports
•Time Tracking System - plugin allowing you to allocate project details to appointments, then post them as timesheets
•Prior Authorization Portal - A project testing web application that provides an advance rules engine for making automated decision
for processing health insurance authorizations. Initial rules configurations resulted in hundreds of thousands of potential application
paths that must be validated.
GFL Systems Clark Inc (November 2011-December 7, 2012)
Position: SQA Engineer, Philexcel Business Center 6, MA Roxas Highway, CSEZ
Hostopia - Private-label wholesale hosting provider
Job Description:
•Deliver test plan results at specified deadlines to off-shore team lead
•Reviews new or modified program, including documentation, diagram, and flow chart, to determine if program will perform
according to user request and conform to guidelines.
•Perform black box, front end testing
OwensBPO, Inc (June 2010 – December 2011)
Position : SQA Engineer, Philexcel Business Center , MA Roxas Highway, CSEZ
Gator System - Gator is a Java web-based application system that automates the background check processing of Owens OnLine,
Inc. This includes the processing for Credit and Finance, Civil & Criminal Records, and Credentials & Verifications. Features are not
limited to email notification, automatic generation of reports and dynamic integration with the online system using the Web
Service technologies.
Job Description:
•Participate in software specification review
•Create and execute test cases, do end-to-end testing on front end and backend system
•Identify and document defects and possible enhancements
•Provide SQL scripts using Microsoft SQL Server as needed for report or maintenance purposes
•Provide support and recommendation on production issues
GIGABYTE TECHNOLOGY (Aug.28, 2006 - Aug. 28, 2009)
Position : QC Inspector, 215 Nan Ping Rd Taoyuan Hsien Li Taiwan ROC
Job Description:
•Worked as a QA/QC for PCs motherboard and laptop.
•Knowledgeable in using ICT (In Circuit Test) and AOI (Automated Optical Inspection) Machine.
•Prepared proper documentation of board tested.
•Submit reports for errors found in the PCB.
•Tally the PCB after every shift.
•Cuts laptop PCB carefully using the router machine.
•Updating, maintaining and regular check-up of QC equipment.
•Regularly check the database for updated SOP.
•Attend seminars and trainings for Green products.
CYBER CITY TELESERVICES LTD. (Sept. 21, 2003 – Dec. 21, 2005)
Position : Call Center Agent and Quality Assurance Analyst, Clark Field Pampanga
Call Center Agent Job Description
•Worked as an inbound agent and handled calls from foreign clients.
•Provide customers with product and service information.
•Input customer information in the database.
•Supported other accounts such as customer service and catalog.
•Gives emphasis on upsells and downsells.
•Attend training for new products.
•Regularly check the database for updates.
Quality Assurance Analyst Job Description
•Generates agents recordings from the Nice Query system.
•Review and evaluate agents' transactions.
•Submits reports to heads on a specific time frame.
•Responds to email from different departments.
•Attend training for new projects.
•Read emails and updates.
•Maintain and regularly check QA equipments.
Human Resource Management Office Internship, City Hall ( Feb. 15, 2002 – March 15, 2002)
Position: On the job training, Angeles City Hall Job Description:
•Filing, retrieving and sorting personnel's files.
•Inserting Notice of Adjustments and Increments of employees salaries.
•Encoding of personnel's files on database.
•Answers phone calls.
•Arrangement of office equipment
•Other duties as assigned.
➢COMCLARK (April 16, 2002 – May 16, 2002)
Position: Technical Support Internship, Clark Field Pampanga
Job Description:
•Give assistance to customers on how to set up their internet connection.
•Accept customer queries through phone and emails.
•Provide customers with proper information on products and services.
•Input customer information on the database.
•Other duties as assigned.
TRAININGS
JAVASCRIPT 101: LEARN JAVASCRIPT FROM SCRATCH via Zoom – July 8-9, 2023
AGILE PROJECT MANAGEMENT CERTIFICATION PREP WITH JIRA & CONFLUENCE WORKSHOP via Zoom – July 15-16, 2023
EDUCATION
1998 - 2003 Bachelor of Science in Computer Engineering
Angeles University Foundation
Angeles City, Philippines
