Donna Plemons
96 Fair Haven Hill Court
Galloway, NJ 08205
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Micheleplemons @gmail.com
CAREER OBJECTIVE
Detail-oriented professional with 15+ years of experience and a proven knowledge of customer service, vendor & customer communications, and report generation. Aiming to leverage my skills at multitasking, organizing and communication to successfully contribute to your company.
WORK EXPERIENCE
TRADITIONS SPIRITS, Thackerville, OK
General Manager, Mar 2017-Dece 2018
Assistant General Manager, Jan 2016-Mar 2017
Supervisor, Sept 2013-Jan 2016
Oversaw staff of 12-14, including hiring, training, corrective action and evaluations
Communicated by email and financial reports to off site management and Human Resources
Ordered supplies, reconciled deliveries and performed monthly inventory, reconciling differences.
Communicated with guests and casino management, resolving issues and providing a memorable guest experience.
Named 2017 Shining Star Supervisor of the Year
WALMART, Gainesville, TX
Accounting Associate, Nov 2003-Nov 2013
Balanced and reconciled cash safe with average balance of $250,000 with no issues.
Finalized end of day sales, did deposit and closing day entries and finalized day.
Researched register overages and shortages, reporting unresolved discrepancies to management.
Researched discount and markdown abuse, reporting issues to management.
Researched lost receipts and duplicate charges for customers, resolving issues when possible and providing empathy to the customer in their frustration.
GRAYSON COUNTY COLLEGE, Denison, TX
Adult Education Teacher, Jun 2003-Jul 2013
Interviewed and evaluated new students, assessing their skills and goals
Provided personalized lesson plans, teaching to their individual needs.
Provided assessments of progress in written form and statistical reports to college staff.
Did outreach in the community to bring exposure to the program through job fairs and presentations to civic groups.
EDUCATION
University of North Texas
Denton, TX
B.S. Business Control Systems (May 1984)
VOLUNTEER WORK
Mark Ballas-Entertainer
Social Media Property Manager July 2010-present
Maintain MarkBallas.com website, contributing original content, as well as posting other media sources. Maintain a twitter and Facebook account to drive traffic to site and to communicate with fans. Serve as fan liaison, answering questions and promoting Mark’s career. Provide support to his manager and PR firm as necessary, and served as a resource to the management teams of his partners on Dancing With the Stars.
