Donna James

Donna James

$6/hr
Customer service
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
58 years old
Location:
Popovo, Targovishte, Bulgaria
Experience:
35 years
1 Rhina Kinyaginya Kovachevets Targovishte 7852 Donna L James MOBILE- E-MAIL- Personal Information ▪ Marital status: Single ▪ DOB: 16/11/1966 ▪ Place of Birth: Aberdeen ▪ Children: 1 daughter ▪ Education 1977 – 1983 Summerhill Academy/Dyce Academy ‘O’ Levels - English C, Arithmetic C, Art B, Modern Studies B, Secretarial Studies C, Biology E Highers - English C, Art C Professional experience August 2018 – Present Land Digital Link Prospector I have been working remotely as a link prospector, which involves determining which websites may be open to working with clients of the marketing division of Land Digital. Day to day work would be scrutinizing company webpages, individual blogs, news items to see if they meet the criteria for a possible collaboration. January 2017 – present Self Employed Bulgarian Animal and Home Care services I am presently working as a self-employed house/pet sitter covering all areas of Bulgaria with the responsibility of security, care and wellbeing of both the client’s home and all animals on site. References can be obtained locally if required. September 2013 – April 2016 National Oilwell Varco Assistant Expenses Administrator I worked in the Finance Department of NOV auditing the expense claims for all the UK divisions. A new online expenses system, Concur, was introduced at the beginning of March and I was instrumental in its implementation. I advised and helped employees new to the system via the company online communicator, screen share facility and at times with one to one training. December 2012 – September 2013 Lunar Freezing, Aberdeen Accounts Administrator I worked through an Agency at Lunar Freezing providing Accounts and Admin support. The majority of the work I did was the creation of reports and spreadsheets in Excel that detailed the sales, movements and stock of fish products that the company produced. I processed the invoices to the customers via Sage, deal with credit control and some monthly figures for Head Office. I covered Reception from time to time and helped out with colleagues when required, providing a double check for tasks they carried out. October 2011 – December 2012 Aker Business Services Ltd Travel Expenses/Time SAP Administrator I was contracted via an Agency for Aker Business Services Ltd to process the Travel Expenses for a number of Business Units. This entailed ensuring all receipts matched items claimed, vat was claimed if applicable, ensuring correct coding and payment runs were produced. We liaised with our office in Malaysia and I was the primary contact for training/providing support for the outsourcing of some of the travel expenses. I produced weekly reports on the up to date status of how the transition was progressing for UK, KL and Oslo. I also diversified into the Time side of the Business Unit which was dealing with timesheets from Offshore and Onshore employees, processing all holidays and training time and following up any queries that transpired. I dealt with incoming mail, telephone and email enquiries from employees, Business Units and external sources for both Travel and Time December 2008 – October 2011 JKM Property Services Office Manager/Finance Administrator I worked for JKM Property Services until the company went into Liquidation and dealt with the day to day issues of the office ensuring all items required were available for each Department, all equipment was operable, cleaning in all areas was to a high standard and repairs organised when needed. In my Finance capacity I dealt with the Purchase Ledger, this included Petty Cash, preparing the supplier payments list, ensuring all invoice queries were dealt with and dealing with goods received. I oversaw our receptionist, delegating work as and when required. As this was a small team I was the first point of contact for the Managing Director’s mail, email, telephone calls and visitors to the office. I was tasked to reply or create correspondence using my own initiative pending final approval. I regularly researched and arranged travel and accommodation for business trips often at very short notice with the added objective of achieving this within a limited budget. January 2007 – December 2008 University of Aberdeen Marketing Secretary I was employed by the University of Aberdeen to organise visits for prospective students from around the country and overseas to view the University and meet with Departments. I also liased with internal departments to provide Student Ambassadors for events and campus tours. I was involved with the interview and hiring process of the Ambassadors, ascertaining the correct details to comply with Inland Revenue regulations for HR purposes, delegation of duties and rota’s and ensured that all working hours/sickness/annual leave were detailed to the Payroll Department. April – December 2006 Aberdeen City Council Office Administrator – Accord Office ▪ I produced Accord Cards and National Entitlement cards for school pupils, OAPs and disabled citizens of Aberdeen. I supported School Administrators, Area Offices and third parties with any queries they had. 2002 – March 2006 Aberdeen City Council Clerical Assistant ▪ I worked in the school office at Torry Academy. My duties included word processing, filing, photocopying, Phoenix updates, Mock Interview placements for S4 pupils, liasing with Work Experience Unit at Summerhill and reception as and when required. I also job shared as Accord Administrator within the school. 1999 – 2002 Argus Care Ltd Administrator ▪ Reception, data input, Petty Cash analysis, reconciliation of staffing hours, word processing, overseeing Resident’s funds. 1997 – 1997 British Telecom Customer Services Advisor ▪ Customer service, orders, sales and complaints 1996 – 1997 Marks & Spencers Retail Assistant ▪ Customer sales, stock rotation and replenishment, till operation. Christmas position only. 1995 – 1996 Children’s World Retail Assistant ▪ Customer service, demonstration of products, till operation 1990 – 1992 Hydro Electric Clerical Assistant/Print room Assistant ▪ Binding, numbering, collating of documents, operating billing machine 1987 - 1990 D.H.S.S. Local Officer Grade 2 ▪ Assessment of claims, telephone and counter enquiries. 1983 - 1987 Invoice Clerk Interests and activities Houlder Marine Drilling I enjoy a variety of activities with my partner e.g. swimming, cinema, going to see live bands and travelling. I also enjoy reading, art and trying new experiences.
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